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Front Desk
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$26k-35k (estimate)
Full Time 1 Week Ago
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Altitude Trampoline Park is Hiring a Front Desk Near Butler, PA

Job Description

Job Description

We believe in family fun. We believe in celebrating life's moments together. We believe in combining activity and an energetic spirit for friends and family to experience. Where social connectivity, activity and celebration give way to joy, exhilaration, growth and wellness.
We believe there's always an opportunity to experience play...another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze or jump around with friends. Our global presence allows friends and families to share in the experience and enjoy playfulness in many different countries around the world in hopes to make the world a happier place!
We believe in celebrating play and accomplishments and the emotions felt as you experience free play the Altitude way!
Front desk team members handle all stages of guest experiences, provide important information to guests, fulfill guest requests and help resolve issues. The front desk is the hub of all guest activity and daily responsibilities. The Front Desk reports directly to the Manager of Altitude Trampoline Park.
KEY RESPONSIBILITIES
• Represent Altitude Trampoline Park by maintaining a professional attitude and appearance in keeping with the park's philosophy
• Communicate and enforce all park regulations and jumping rules in a personable and professional manner
• Attend scheduled staff meetings
• Accurately book, change and cancel jump appointments
• Operates Point of Sale (POS) system including verifying customer waivers & sales transactions
• Acknowledge and greet everyone who enters and leaves the facility
• Provide detailed descriptions of the park, birthday packages, services, facility features and hours of operation
• Utilize park computer with skill and proficiently
• Maintaining a clean work environment
• Actively promote the park, birthday packages, sessions and retail, as well as programs, promotions and/or discounts available
• Maintain positive guest experience by using our SMILES philosophy
• Handle guest's questions and concerns professionally and courteously
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
• Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time
• Communicate to management any and all occurrences involving staff or guests in the park that require attention
• Follow safety and incident reporting guidelines
• Provides or performs other services or duties as required by management
QUALIFICATIONS AND SKILLS
• High School diploma or equivalent
• Ability to communicate effectively
• Professional, "Altitude" attitude and work ethic.
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.
• Computer skills required

Job Summary

JOB TYPE

Full Time

SALARY

$26k-35k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

06/15/2024

WEBSITE

altitudetrampolinepark.com

HEADQUARTERS

SOUTHLAKE, TX

SIZE

200 - 500

FOUNDED

2012

TYPE

Private

CEO

LANCE E WEATHERSBY

REVENUE

<$5M

INDUSTRY

Wholesale

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About Altitude Trampoline Park

Altitude Trampoline Park owns and operates a chain of indoor trampoline parks that provides a fun environment for kids and adults.

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If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.

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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Learn the Value of Good Presentation.

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Allowing employees to experience the service from the other side (that of the customer).

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Always meet the expression and unspoken needs of their visitors.

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They have the ability to continuously learn and grow.

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Step 3: View the best colleges and universities for Front Desk.

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