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Position Overview

The Supervisor, Warehouse Operations will supervise all physical shipping, receiving, and incoming raw material inspection for Exact Sciences Corporation to meet production schedules and on-time customer deliveries. This position will assist in the oversight of technical details for shipping and receiving processes, which includes domestic transportation and systems used, through troubleshooting and resolution to complications. The Supervisor, Warehouse Operations will supervise the training of new hires and existing personnel. This position will be responsible for defining protocols and procedures and will be involved in process analysis, process development, and the documentation of new or updated procedures for the department, with their focus being on capacity planning, material movement, equipment management and daily operations.

Essential Duties

Include but are not limited to the following:

• Assist with change control processes, coordinate activities across departments, and monitor change controls initiated by the warehouse department.
• Manage incoming inspection documents for their assigned campus.
• Support the internal RMA processing for shipment and receipt of equipment, reagents, and ancillaries.
• Serve as a certified purchase order requestor by supporting the warehouse team in purchasing application, as well as involvement in all material handling equipment requisitioning.
• Act as the subject matter expert and integration captain for the warehouse management system.
• Support interactions with other teams on the development of SAP processes.
• Ensure the proper work accompanies each shipment and is trained and current on dangerous goods shipping. Lead hazmat and international shipping training for the warehouse team.
• Provide requirements and contribute to the selection of systems or processes applied to the inventory control and maintenance of materials and goods stored in all warehouses, specifically those materials not covered by inventory management's supervision; maintain and supervise such processes and applications.
• Oversee policies and processes of receiving, inspecting, and verifying incoming materials.
• Review and follow applicable standard operating procedures (SOPs) for the processing of materials in SAP and through the receiving inspection system, labeling materials accordingly, and updating SOPs, as directed.
• Contact the appropriate individual(s) and department(s) with receipt details, as applicable.
• Place materials in inventory, deliver goods, or coordinate pickup of materials.
• Act as the lead troubleshooter who resolves inventory and receipt discrepancies by coordinating resolution with procurement and finance teams.
• Lead the freight claims process by documenting all problems noticed in the initial inspection to include pictures, notations on bill of ladings, driver's notation, and notations on packing slips.
• Coordinate initiation of nonconforming material reports and ensure nonconforming materials are appropriately labeled and segregated per directives; follow through to ensure final disposition is complete and documentation is closed.
• Assist other warehouse associates and coordinate process improvements across departments by following the required change control processes; monitor and document all change controls initiated by the warehouse department.
• Facilitate shipment of outgoing materials or products through the coordination of inventory and paperwork.
• Support all departments within the organization by pulling the correct inventory for use, following the proper state shipping guidelines, and processing in SAP for shipment; package and process materials to be shipped in a manner consistent with IATA, DOT, and international customs regulations by labeling packages accordingly and ensuring the proper paperwork accompanies each shipment.
• Receive training and remain current on dangerous goods shipping.
• Call carriers to arrange for pickups or facilitates with in house representatives.
• Develop staff through training and provide training to new employees in areas of expertise.
• File or monitor the filing and dissemination of all receiving/shipping documents to their proper destination.
• Maintain inventory and associated records for raw materials, intermediates, disposables, and spare parts.
• Coordinate with the inventory management department to maintain inventory and associated records for raw materials, intermediates, disposables, and spare parts.
• Support inventory management in SAP.
• Regularly monitor and document data related to department's KPI's.
• Represent department on inter-departmental projects, as assigned.
• Identify process improvements and assist in driving changes that lead to productivity and cost savings.
• Maintain performance and productivity metrics to drive process improvements and ensure visibility to leadership and team.
• Lead the day-to-day operations of the department by scheduling personnel per workload at respective locations to maximize area/workload coverage; ability to assist each member of the team when needed.
• Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future.
• Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities.
• Ability to accurately follow procedures.
• Ability to work cross-functionally within the operations department and lead meetings with other teams in the department.
• Ability to promote a positive influence and motivate the team.
• Apply strong documentation skills and attention-to-detail necessary in a GMP environment.
• Apply strong analytical and problem-solving skills.
• Ability to work effectively in team situations, as well as independently.
• Apply excellent oral and written communication and interpersonal skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Support and comply with the company's safety and environmental procedures, as well as spearhead safety compliance for all warehouses.
• Maintain regular and reliable attendance.
• Ability to work designated schedule.
• Ability to work nights and/or weekends.
• Ability to lift up to 40 pounds for approximately 10% of a typical working day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability to work on a computer and phone simultaneously.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability and means to travel between local Exact Sciences locations.
• Ability to travel 10% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Bachelor's Degree in Logistics, Supply Chain, or related field as outlined in the essential duties; or High School Degree/General Education Diploma and 4 years of related experience as outlined in the essential duties in lieu of Bachelor's degree.
• 5 years of experience in an operations role in a similar capacity.
• 3 year of experience with warehouse management/ERP systems.
• 1 years of experience leading or directing people and/or project teams.
• Possession of or ability to obtain forklift certification within 6 months of hire and maintain throughout employment in position.
• Proficient in Microsoft Office programs.
• Authorization to work in the United States without sponsorship.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• 1 years of material handling experience.
• 2 years of SAP experience 1 years of SAP EWM experience.
• Experience in a biotech manufacturing environment, preferably in a GMP and/or ISO 13485 environment.
• Demonstrated knowledge of international shipment requirements and processes.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company's affirmative action program.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.