Evolution HR is Hiring a Claims Support Agent Near Roanoke, VA
EvolutionHR is currently hiring for Claims Support Agents in Roanoke, VA. Hiring for a new training class to start in January! Responsibilities of the Claims Support Agents:
Answer a multi-line phone as the first point of contact for all claims OR benefits related calls
Keep records of client and provider interactions, transactions, comments, and complaints
Maintain a positive, empathetic, and professional attitude toward clients and providers at all times
Work collectively with all staff to promote a positive work environment
Qualifications of the Claims Support Agent
Bachelors Degree (strongly Preferred)
Minimum of 1 year of experience in client support OR Insurance/ Medical claims handling preferred.
Knowledge of WC and medical billing and terminology preferred
Strong computer skills and the ability to work within a Windows operating system required
Ability to prioritize and complete multiple tasks simultaneously
Possess public communication skills that project a professional representation of the Company to a variety of business, government and community clients and associates
Nicotine free facility
Must pass drug screen and background requirements
Compensation and benefits of the Insurance Support Call Agent
Hourly Rate: $15.00 (pay increase offered after probationary period)
Climate-controlled, well-lit office setting with moderate noise level
Medical and dental benefits offered while on contract
Excellent Long-term career growth opportunities
Opportunity to be hired on by the Client after probationary period.