About RYNO

RYNO Strategic Solutions is an innovative, full-service Internet marketing company with 100 RYNOs offering exceptional internet marketing services since 2008. We stay ahead of our competition with top-notch proprietary strategies, tracking, and reporting. Due to our total transparency, our customers always know exactly what they receive through their marketing efforts with us. We are dedicated to helping Home Service companies find their customers online by utilizing the most cost-effective desktop and mobile strategies.

Our Mission

We Exist to Grow Your Business...PERIOD.

Our Values

• We are transparent
• We are good communicators
• We give back
• We have integrity
• We are positive
• We genuinely care
• We focus on education

** Candidates not currently located in the Greater Phoenix area will not be considered for employment. This is an in-office position. It is not remote.

** Applicants must reside in and be legally authorized to work in the United States. Verification will be completed before a hiring decision is made.

Summary of Position

We're a dynamic team seeking a Digital Marketing Onboarding Specialist to join our fun, fast-paced office in North Phoenix.

We need an organized, task-driven individual with a keen eye for detail to guide our new clients through the onboarding process. The ideal candidate is self-motivated, positive, and possesses exceptional written and verbal communication skills. They should excel at quick problem-solving and be solution-oriented.

Position Responsibilities

• Guide new clients through the onboarding process, managing approximately 40-50 clients simultaneously
• Plan and coordinate meetings with clients and internal teams to ensure timely completion of project deliverables
• Serve as the main point of contact for clients throughout the onboarding process, building strong rapport and engagement
• Document updates frequently in CRM and Project Management software
• Address and resolve client concerns effectively
• Collaborate with internal teams to optimize processes for efficiency
• Coordinate with Account Management teams for seamless project handoff
• Other tasks as assigned by management

• 3 years of customer service/client-facing (in-person or virtual experience)
• Excellent written and verbal communication skills, with proficiency in phone and email communication
• Exceptional attention to detail
• Coachable nature
• Ability to work independently with minimal supervision
• Thrives in a fast-paced environment with tight deadlines
• Strong organizational skills
• Adaptability and quick grasp of new concepts
• Proactive, self-motivated, and dependable with a positive attitude
• Effective multitasking and priority management skills

Preferred Skills

• Experience with Salesforce and project management software
• Previous Project Management experience
• Familiarity with WordPress (preferred)
• Basic understanding of SEO, SEM, and SMM
• Basic knowledge of Google Ads, GMB, Google Analytics, and GTM
• Understanding of DNS and hosting (preferred)
• Forward-thinking mindset
• Willingness to learn and grow
• Excellent time management skills
• Sales experience or understanding of B2B/B2C marketing sales
• A good sense of humor.

We value teamwork, integrity, and a positive attitude. Join us if you're ready to laugh, learn, and make a difference!

• Annual $2,000 education budget for professional development
• Paid Time Off
• 10 Paid Federal Holidays
• Medical, Dental, Vision, and Life Insurance
• A Comprehensive Employee Assistance Program
• 401k
• Flexible start times and half-day Friday
• Leadership and advancement opportunities
• An annual Misogi experience (https://youtu.be/nSvlC7hiVjQ) or
• Your choice of one of the following monthly benefits (up to an $85 value): house cleaning service, massage, child care, pet insurance, or gym membership
• Monthly in-office events and monthly volunteer days to give back to our community
• Quarterly Team Builders
• The dopest team merch!
• A casual work environment with lots of coffee and candy
• A badass Holiday Party https://drive.google.com/file/d/1Z5e6h7Sl8O9EMEDhN7H7rMDHBerCj3wv/view?

Job Type: Full-time

About EverService Holdings, LLC

EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients’ CRM, EHR and operational systems. EverService goes to market with vertically integrated, industry-leading brands including Alert Communications, Blue Corona, Nexa Receptionists, Mid-State Communications, Client Chat Live, Mainline Telecommunications, Nexa Healthcare, RYNO Strategic Solutions, iLawyer Marketing and Strike Healthcare. For more information, visit EverService at https://everservice.com/

This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.