WHO WE ARE:

Fiercely independent. Passionately creative. Fueled by data.

Ayzenberg Group, based in Pasadena, CA, is one of the largest, privately held advertising and media companies on the West Coast. A culture of curiosity, we're filled with player/coaches who care about the work from the top down, and team members with an entrepreneurial mindset. We are an equal opportunity employer.

"Okay, nice jargon, but what does that actually mean?" Good question.

Basically, we believe we can do the best work possible, while still being kind and respectful to everyone involved.

We strive to macro (not micro) manage and give all team members the support and freedom they need to thrive—both professionally and personally.

In a nutshell, whether you're a client or a team member, we want you to love it here.

WHO WE’RE LOOKING FOR:

Reporting to the SVP of Operations, we're in search of a dynamic and detail-oriented Sr. Resources / Operations Manager to join Ayzenberg Group.

This key role will be instrumental in enhancing our operational efficiency and resource allocation, ensuring that retainers, campaigns, and projects (with a focus on social) are strategically staffed, within budget, and measured and optimized to achieve the highest standards.

Responsibilities:

• Act as the central resource manager, liaising between Project Managers (PMs), team discipline leads, and resources to ensure optimal allocation and utilization.
• Prioritize and allocate workloads effectively, adjusting timelines as needed in collaboration with PMs.
• Monitor project codes for the business group in our system (Workamajig), including scheduling resources as necessary, ensuring correct project setup, and verifying hours, dates, and other pertinent details.
• Lead and prepare for weekly resourcing meetings with PM and in team discipline leads.
• Analyze and report on allocations versus actual time spent, identifying, and resolving discrepancies.
• Oversee monthly job closures, block time entries, and follow up on outstanding time entries and expenses.
• Assist in creating new monthly project codes and reviewing/adjusting jobs created by PMs.
• Analyze burn on monthly jobs, flagging any concerns to group leadership and preparing solutions.
• Manage SOW and contract workflow, routing them through internal stakeholders for approval.
• Approve and monitor group expenditures, inclusive of employee expense reports in Workamajig.
• Communicate with freelancers regarding offers, time allocation, equipment, and software needs as well as assist in onboarding new hires.
• Contribute to new business efforts by supporting proposals by providing estimates, scopes of work, assisting in project setup, and staffing.
• Coordinate travel arrangements, gifts, and catering with reception staff and handle various logistical tasks for client related meetings.
• Partner with managers to review and approve out-of-office (OOO) requests as the centralized point of contact for the group, monitoring key dates and FTO (Flexible Time Off).
• Collaborate with internal specialized vendors, known as a.dots, on requests.
• Arrange and sometimes lead training sessions to provide valuable learning opportunities for the team.

WHAT WE'LL (FOR SURE) BRING TO THE TABLE:

• A competitive salary and great benefits package, including full medical, dental, and vision
• A matching 401(k)
• Paid maternity/paternity leave
• Pet insurance
• Monthly wellness benefits (to spend however you like on your own well-being!)
• Annual education credit (for anything from Masterclass, to LinkedIn certifications, to a cooking or tango class—have fun with it!)
• Unlimited PTO and paid holidays
• A supportive, fun, and respectful team environment

WHAT YOU'LL (IDEALLY) BRING TO THE TABLE:

• Bachelor’s degree in administration, operations management, or a related field.
• 5 years of experience in operations, resource management, or related roles within a marketing or creative agency.
• Strong understanding of project management methodologies and resource allocation practices, especially within social media campaigns and projects
• Proficiency in project management tools (e.g., Monday.com, Trello) and Microsoft Office Suite.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across unique sub-teams.
• Detail-oriented with exceptional organizational and problem-solving abilities.
• Experience in managing contracts, SOWs, and budgeting.
• Demonstrate leadership skills and maintain a calm demeanor, adeptly guiding contacts through challenges and fostering a collaborative and productive work environment.

Pluses:

• Project Management or social media production experience.
• Interest in gaming, entertainment, and emerging technology.
• Passionate about creating positive change.
• Ability to thrive in a fast-paced environment and adapt to shifting priorities.
• Enthusiastic about harnessing the power of AI and advanced toolsets to enhance process, margins, and output.
• Experience with social media and digital marketing is a plus.

So, if you've read this far and have that butterflies-in-your-stomach feeling, please apply -- we'd love to hear from you!