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Title : Customer Service Associate
Duration : 6 months(possible extension0
Location : Springdale,AR
Shift timings : Night shift is dependent upon how the supplier’s pay week runs on whether there will be OT involved. The schedule is : 1800-0600 (6 pm 6 am) (every other Saturday) Sun-Mon-Tues or Wed- Thurs-Fri (every other Saturday).
1 week 36 hours, 1 week 48 hours.
Training will be 1 week of Mon-Fri 0800-1700 (8 am 5 pm) for training upon starting.
Job description
SUMMARY : The Customer Service Associate CSA has primary responsibility for managing the relationship between the carrier, customer and sales groups with respect to their assigned accounts.
The CSA manages this relationship by becoming intimately familiar with the customer’s organization, product needs processes and procedures and partnering with the Sales team to provide the highest level of customer service to all accounts.
This position will be a floating / fill in’ position for a couple of different shifts / schedules (nights / early mornings) including some weekend coverage as needed.
FULL DESCRIPTION :
REQUIREMENT S :
EXPERIENCE :
1- 3 years of business experience COMPUTER SKILLS : Proficient with MS Office applications required; majority of business is conducted via email up to and possibly exceeding 300 per day.
COMMUNICATION SKILLS : Strong written oral and interpersonal skills; Conflict Management skills; Ability to multi-task; Positive attitude;
Problem Solving skills; Negotiation skills
Last updated : 2024-03-06
Full Time
IT Outsourcing & Consulting
$38k-48k (estimate)
03/08/2024
04/10/2024
evergreentechnologies.com
NORTH BRUNSWICK, NJ
100 - 200
2008
SHALOO MITAL
$10M - $50M
IT Outsourcing & Consulting
The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.