Quality Assurance Coordinator II

Everas Community Services, Inc. has been providing community-based services to people with intellectual and developmental disabilities for more than 40 years. Our extensive experience includes services for people across a spectrum of abilities and specialized needs including people who are deaf-blind, deaf, or blind, people with intensive medical and behavioral support needs, and people with autism spectrum disorder. Through our work to help people thrive and be empowered to contribute to their greatest capacity, we are making a positive difference in the lives of our clients, our employees, and the greater community. Join our team of professional staff committed to providing support services with care, quality, and respect throughout nine counties in NJ.

Summary

As a member of our Quality Assurance Team, QA Coordinator II is responsible for conducting program audits of agency programs to ensure compliance with federal and state regulations and Everas high quality standards of service. QA Coordinator II has a direct impact in the lives of people with disabilities through ongoing benchmarking of Everas quality standards, providing direct guidance to agency staff, identifying agency wide trends, and implementing proactive and creative solutions to areas needing improvement. Your commitment to excellence in disability services, collaborative mindset, professionalism, and high-level organizational skills are needed to achieve the best possible outcomes for the people in our programs.

Quality Assurance Coordinator Duties include but are not limited to:

• Conduct regular, periodic onsite reviews of all agency departments and programs
• Participate in specialized audits as requested
• Report all findings to Continuous Quality Improvement Committee
• Participate in the review of agency Electronic Health Record compliance program
• Participate as an agency trainer to support employee knowledge of quality and compliance standards
• Evaluate report data and make recommendations for departmental improvements and development of the Everas QA program

What we offer:

• Rewarding, mission-based work, supporting an improved quality of life for people with disabilities
• Paid training/professional development opportunities
• Paid time off
• Medical Insurance Plan
• Retirement Plan
• Tuition Reimbursement
• Referral Incentive Program
• Flexible Schedule

Job Requirements:

• Bachelor’s Degree with minimum 1 year of related work experience OR HS Diploma with minimum 5 years related experience
• Experience in information synthesis and analysis
• Detail oriented with strong written and verbal communication skills
• Flexible schedule to include evenings/weekends
• Criminal Background Check
• Valid NJ Driver’s license
• Experience with intellectual and developmental disabilities preferred
• Willingness to meet NJ Executive Order 252, which requires employees to be fully vaccinated for COVID-19, including a booster; at minimum one dose is required to begin employment with the expectation to complete subsequent doses as per recommended time frames; this requirement may be waived only in exceptional circumstances as outlined in the law.

Job Type:

Full Time/some evenings and weekends

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Experience level:

• 1 year
• 5 years

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Quality Assurance in I/DD: 1 year (Required)
• Social Services: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Somerset, NJ (Required)

Ability to Relocate:

• Somerset, NJ: Relocate before starting work (Required)

Work Location: In person