Job description

Quality Assurance Information Specialist I

Everas Community Services, Inc. has been providing community-based services to people with intellectual and developmental disabilities for more than 40 years. Our extensive experience includes services for people across a spectrum of abilities and specialized needs including people who are deaf-blind, deaf, or blind, people with intensive medical and behavioral support needs, and people with autism spectrum disorder. Through our work to help people thrive and be empowered to contribute to their greatest capacity, we are making a positive difference in the lives of our clients, our employees, and the greater community. Join our team of professional staff committed to providing support services with care, quality, and respect throughout nine counties in NJ.

Summary

As a member of our Quality Assurance Team, the QAIS I ensures program quality standards are implemented in all departments through review of program data. The QAIS I supports program services integrity and compliance with all regulatory bodies and Everas policies and procedures, as well as makes specific recommendations to abate issues and continuously benchmark standards. QA Team members support program supervisors by providing direct guidance to staff, identifying agency trends, and implementing proactive and creative solutions in areas that require attention. Your commitment to excellence in disability services, collaborative mindset, professionalism, and high-level organizational skills are needed to achieve the best possible outcomes for the people in our programs.

Quality Assurance Information Specialist Duties include but are not limited to:

• Conduct all required investigations and inquiries within required timeframes
• File all Unusual Incident Reports in a timely, thorough, and accurate manner
• Participate in staff training to support employee development and performance, and ensure quality service provision
• Evaluate agency wide incident data to make proactive recommendations to prevent accidents and injury
• Support program documentation compliance as required

What we offer:

• Rewarding, mission-based work, supporting an improved quality of life for people with disabilities
• Paid training/professional development opportunities
• Paid time off
• Medical Insurance Plan
• Retirement Plan
• Referral Incentive Program
• Flexible Schedule
• Student Loan Forgiveness Program

Job Requirements:

• Bachelor’s Degree with minimum 1 year of related work experience OR HS Diploma with minimum 5 years related experience
• Experience in the I/DD field is required
• Experience in information synthesis and analysis
• Detail oriented with strong written and verbal communication skills
• Flexible schedule to include evenings/weekends
• Criminal Background Check
• Valid NJ Driver’s license
• Willingness to meet NJ Executive Order 252, which requires employees to be fully vaccinated for COVID-19, including a booster; at minimum one dose is required to begin employment with the expectation to complete subsequent doses as per recommended time frames; this requirement may be waived only in exceptional circumstances as outlined in the law.

Job Type: Full-time

Job Type: Full-time

Experience level:

• 1 year
• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Quality Assurance for I/DD: 1 year (Required)
• Social Services: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Somerset, NJ (Required)

Ability to Relocate:

• Somerset, NJ: Relocate before starting work (Required)

Work Location: In person