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We’re looking for a skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction in a professional, courteous, and respectful manner.
Location: This position is hybrid with 3 days in-office and 2 days remote.
Hours: Mon-Fri - 8-hour dayshift
Customer Service
Admins duties
Additional Duties and Responsibilities
Qualifications/Education:
High School Diploma or equivalency
At least one to two years of prior call center/receptionist experience
Prior healthcare and medical terminology experience preferred.
Proficient in basic computer applications and the ability to learn new software quickly.
Professional telephone etiquette and communication skills
Highly organized and detailed approach to work in deadline driven environment.
Must have a valid driver's license and reliable transportation.
Typing speed of 45wpm or greater
WHAT WE OFFER
Our full-time positions offer provide:
A chance to be part of a growing and emerging culture
Mileage reimbursement plan
Paid time off benefits
Holidays and Floating Holidays
Health benefits (medical, dental vision)
Short & Long-term disability options
Employer Contribution to 401k Retirement after 6 months
About Eventus WholeHealth:
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.
Full Time
$33k-43k (estimate)
03/23/2024
05/22/2024
The job skills required for Call Center Specialist include Call Center, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Specialist positions, which can be used as a reference in future career path planning. As a Call Center Specialist, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Specialist. You can explore the career advancement for a Call Center Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Specialist job description and responsibilities
Administer various call center tools, provide required training and document all customer problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Specialist jobs
Provide knowledge management tools.
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Take lots of notes while on calls.
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Don’t be afraid to put a customer on hold.
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Take time with computer novices and the elderly.
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Continue learning hard skills on the job.
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Step 3: View the best colleges and universities for Call Center Specialist.