271 Customer Service Support Jobs in Austin, TX
Eurofins is Hiring a Customer Service Support Near Austin, TX
**Customer Service Support**
* Austin, TX, USA
* Full-time
**Company Description**
**Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.****Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.**
**Job Description**
Under the guidance of the Clinical Services Department Manager, the Lab Technician is responsible for participating in conduction of safety and efficacy research studies, for Consumer and Personal Care products. They will be responsible for conducting visits with study participants. They are also responsible for preparing products for study, administrative tasks, data entry, product labeling, emailing and other tasks as assigned.
**Essential Functions**
Conduct in person panelists visits
Applying test product to panelists and scoring test sites
Remains up to date on each study protocol
Preparing products for use in study
Administrative tasks
Willing to learn and assist in other departments when necessary
**Qualifications**
The Ideal Candidate would possess:
* High attention to detail
* Ability to work autonomously
* Strong communication skills
* Strong work ethic
* Ability to comfortably speak with the public on a daily basis
* Must be able to lift 30 lbs periodically during work day
* Must be able to stand on your feet for the entire day
**Basic Minimum Qualifications:**
High School Diploma or GRE
Authorization to work in the United States indefinitely without restriction or sponsorship
**Additional Information**
Position is full-time, Monday - Friday 8:00am - 5:00pm. Candidates currently living within a commutable distance of North Austin, TX are encouraged to apply.
* Excellent full time benefits including comprehensive medical coverage, dental, and vision options
* Life and disability insurance
* 401(k) with company match
* Paid vacation and holidays
**Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.**
Customer Service Support
* Austin, TX, USA
* Full-time
Job Summary
Full Time
$39k-50k (estimate)
05/01/2024
05/20/2024
eurofins.com
PROSPECT HILL, NC
15,000 - 50,000
2015
$50M - $200M
Scientific Services
Related Companies
About Eurofins
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global i...ndependent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries, operating more than 800 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Eurofins is one of the fastest growing listed European companies. Since its IPO on the French stock exchange in 1997, Eurofins sales have increased by 35% each year (in compound average) to over EUR 4.5 billion in 2019.
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The following is the career advancement route for Customer Service Support positions, which can be used as a reference in future career path planning. As a Customer Service Support, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Support. You can explore the career advancement for a Customer Service Support below and select your interested title to get hiring information.
