81 Customer Support Associate Jobs in Austin, TX
A2i Enterprise inc is Hiring a Customer Support Associate Near Austin, TX
Are you looking for a dynamic, fun-filled business environment?
Are you looking for a growth opportunity?
If your answer is yes, then our Customer Support Associate position might be what you are looking for!
A2I Enterprise is a small, but mighty marketing and sales firm. We specialize in expanding our client’s business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Support Associate.
We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are building the best possible Customer Support Associate team to achieve our goals. All of our goals revolve around growth! We are seeking personal and professional growth for every member of our team, which is why we have opportunities for fast advancement into leadership and management roles.
APPLY NOW AND BECOME OUR NEXT CUSTOMER SUPPORT ASSOCIATE!
Daily Responsibilities for our Customer Support Associate:
- Deliver friendly customer service while providing information about the products and services to existing and potential customers
- Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
- Maintain up-to-date and accurate records of all customer interactions and personal information
- Cultivate a knowledge base on all products and services to draw on customer interactions
- Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
Wanted Qualifications for our Customer Support Associate:
- 1-3 years working as a customer service, sales representative, or experience in a retail, restaurant, or hospitality environment is a bonus
- Outstanding communication skills
- Above-average emotional intelligence and people skills
- Ability to work independently or in a team setting
- Desire to work in a fast-paced customer service environment and the ability to multitask
- Exceptional work ethic
- Self-starter with a desire for professional growth and development
#LI-Onsite
Job Summary
Full Time
$45k-59k (estimate)
03/12/2024
07/22/2024
The job skills required for Customer Support Associate include Customer Service, Products and Services, Communication Skills, Customer Support, Leadership, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Associate positions, which can be used as a reference in future career path planning. As a Customer Support Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Associate. You can explore the career advancement for a Customer Support Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Associate job description and responsibilities
Understand customer requirements so as to provide appropriate clarifications and solutions.
01/11/2022: Chattanooga, TN
Route and direct customer requests to appropriate personnel.
01/03/2022: Allentown, PA
Work within various teams to ensure outstanding customer service.
03/12/2022: Atlantic City, NJ
Support agents can find out which tickets need their attention the most by creating customized ticket views.
02/26/2022: Alexandria, LA
Develop professional relationships with ongoing customers through excellent customer service.
02/25/2022: High Point, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Associate jobs
To save time on responding to common questions, Freshdesk lets support reps create canned responses.
03/10/2022: Boca Raton, FL
Listen attentively and actively.
02/25/2022: Charleston, WV
Take ownership and responsibility.
01/18/2022: Utica, NY
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/25/2022: Springfield, MO
Maintain broad knowledge of customer products and services.
01/13/2022: New London, CT
Step 3: View the best colleges and universities for Customer Support Associate.
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