Company DescriptionReverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.We believe that music makes the world a better place, which is why our mission is to make the world more musical. Through Reverb Gives, a portion of every sale provides youth music education programs across the world with instruments they need to make music.Job DescriptionReverb is looking for a Senior Manager to join our Analytics team, focused on evolving our use of data to deliver better insights across the organization. You will report to our Senior Director of Analytics working closely with stakeholders and executives across Marketing, Finance, and Customer Experience teams.This role will be responsible for leading a team of high performance Analysts with expertise across a number of business domains and technical functions to support Reverb's sustainable growth.A typical day could involve:Collaborating on data architecture plans to improve access to financial reportingCommunicating data inspired insights to leadershipReviewing measurement methodologies for marketing campaigns and other operational improvementsResponsibilities:Partner closely with leaders across the company in Marketing, Finance, and Customer Experience to achieve shared objectives to improve operational efficiency and maximize return on investment by understanding key customer metrics, financial implications, and business goals. Being a strong collaborator is critical.Own the BI and Analytics tools used across Reverb, which include Looker and Amplitude. Develop training, documentation, and processes to improve self-service for a variety of users.Identify signals based on analysis of user data, market conditions, and other metrics to set up strategic discussions and advice on company decisions. Present results to Reverb’s leaders.Manage and inspire the team, which will include building a roadmap to support team objectives, prioritizing projects, hiring, mentoring, and leading by example.Advocate for the appropriate level of measurement given the objective, understanding the tradeoffs between speed and analytical rigor.This is a full-time position located in Chicago, reporting to the Sr Director of Analytics. Our hybrid work model offers flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to the office location 4 times per month. The base salary range will be $138,000 - $180,000 USD per year. Qualifications6 years of proven experience leading major analytics initiatives3 years of working directly with marketing, finance, or operational teamsStrong command of business intelligence tools and marketing / finance analytics techniquesPrior experience directly managing a team of analystsPassionate about using data to inspire business decisionsProject management capabilities to improve prioritization and organization of requests from multiple partners.Ability to distill actionable insights from complex, conflicting, or incomplete information and present the results to a wide range of audiences, from marketing teams to executives.Demonstrated ability to use data and analysis for planning and understanding impact, which includes experiment design, sample size calculations, appropriate statistical techniques, and sizing opportunities that maximize impact.Advanced SQL and Python / R: ability to manipulate data, run statistical testsExperience managing BI tools like Looker, Tableau, PowerBI, etc, including a firm understanding of data warehousing principlesAdditional InformationRemote-eligible roles (as indicated in the location header of each job description) are available in all U.S. states except Alaska and Hawaii. Remote roles are currently only available within the U.S. unless otherwise specified in the specific job description.Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include but are not limited to the following:100% paid premiums for medical, dental, and vision coverage for the employee, spouse or domestic partner, and all eligible dependents. Medical coverage includes gender affirming care.Life, AD&D, and supplemental long-and short-term disability insuranceA matching 401(k)A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidaysProfessional development and continued learning opportunities through access to mentoring, 1:1 coaching, and platforms like Skillsoft, LinkedIn Learning and Codecademy 18 weeks of gender-neutral parental leave for the birth or adoption of a childUp to $25,000 reimbursement of adoption and/or surrogacy related expensesPaid sabbatical program$1,000 annual work/life stipendAccess to free supplemental online mental health services and meditation apps Ways to give back to your community through a charitable contribution match and volunteer time offAt Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.We know that the impostor syndrome and confidence gap are real. Please do not hesitate to apply!#LI-ZW1