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eToro is the leading global investment platform that makes online trading and investing accessible to everyone. More than 11 million registered users are already using eToro’s platform to participate in markets old and new, including traditional stocks and commodities to cutting-edge cryptoassets. eToro is a regulated and secure platform, operating in full transparency with its clients’ interests in mind.
As one of our first fully dedicated US Customer Experience Analyst, you will be responsible for assisting the Customer Experience Manager in leading and shaping our customer support program to provide a delightful experience to our platform users. You will work with the team lead to localize and deliver support to U.S. customers. The ideal candidate will be outgoing, confident, independent, and have excellent verbal and written skills. We offer a competitive salary and a full suite of benefits such as team events, phone and commuter stipends, 6% 401K match, insurance, and more! This role reports to the US Customer Experience Team Lead.
This role may be located in any of the following locations:
What you’ll be doing:
Want to join? You’ll need:
Full Time
$91k-119k (estimate)
06/01/2023
06/11/2024
etoro.tw
Bney Brak
50 - 100
The following is the career advancement route for Customer Experience Analyst positions, which can be used as a reference in future career path planning. As a Customer Experience Analyst, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Analyst. You can explore the career advancement for a Customer Experience Analyst below and select your interested title to get hiring information.