2 Customer Support Representative - Remote Jobs in Morrisville, NC
Etix, Inc. is Hiring a Remote Customer Support Representative - Remote
Areas Of Responsibility Include
- Provide professional and prompt service to Etix patrons.
- As an inbound call center agent you will be responsible for assisting customers with everything from ticket sales to assisting with existing orders.
- This position requires heavy computer and phone work.
- Equipment is provided by Etix, although candidates must provide a strong dedicated internet connection and a quiet working environment.
- Previous call center experience (minimum 6 months) is required
- Previous remote experience is a plus
- High School Graduate or equivalent is required
- Demonstrated excellent written and verbal communication skills
- The ability to develop and maintain positive working relationships with coworkers
- Familiarity with Google Suite, Slack, Zoom, and standard CRMs is a plus
- Bilingual (Spanish) is a plus!
- The ability to learn quickly, adapt and prioritize in fast-paced environments
- Must be able to commit to a minimum of 20 hours per week
- Must be flexible to work weekends and occasional holidays
Job Summary
Part Time
$45k-59k (estimate)
05/25/2024
07/17/2024
etix.com
MORRISVILLE, NC
100 - 200
2000
TRAVIS JANOVICH
<$5M
Related Companies
The job skills required for Customer Support Representative - Remote include Call Center, Scheduling, Customer Support, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative - Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative - Remote positions, which can be used as a reference in future career path planning. As a Customer Support Representative - Remote, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative - Remote. You can explore the career advancement for a Customer Support Representative - Remote below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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