The Animal Emergency & Referral Associates in West Caldwell, NJ is hiring a dedicated and enthusiastic Veterinary Technician Supervisor to join our Emergency team! Schedule:
Wednesday - Saturday: Flexible hours as needed

Position Overview:
The purpose of this position is to ensure quality and efficiency within the Technician Department so we may continue to provide excellent patient care. The Veterinary Technician Supervisor is the direct support between the doctors, hospital management, and nursing staff. They will be responsible for scheduling, employee performance, direct feedback, and training within their department. The Veterinary Technician Supervisor must maintain very high standards of culture, professionalism, accountability, have the ability to communicate well with coworkers and management to ensure overall accuracy and satisfaction.

Key Responsibilities:
This position requires senior level skill set and knowledge, exceptional discretion, and leadership skills.

• Demonstrate and promote a positive culture and encouraging work environment
• Provide enhanced support and training presence on floor to medical team
• Provide clear image and frequently promote the shared values, goals, and direction of the hospital
• Scheduling for the nursing team, including approving time off and coordinating coverage
• Manage Dayforce (scheduling software)
• Schedule arrangements for when doctor is away- staff assigned to alt department, cover other days, or take PTO
• Communication & coordination between departments re. staffing, patient care, procedures, protocol, etc.
• Promote and assist with training for new and existing staff members, coordinate with team leads/shift leads
• Address staff concerns and performance issues in line with hospital expectations and Team Agreements
• Provide feedback with Nursing Leader Team on staff performance for evaluations
• Provide continuous feedback to staff- encouragement, reinforcement, and redirection
• Document check-ins, skills assessments, goal setting and follow-ups
• Assist with performance management, all levels of disciplinary actions, and documentation for nursing team members
• Collaborate with Nursing Leader Team on staff and department needs
• Encourage safe, happy, supportive, and progressive environment for staff to thrive
• Discourage negativity, gossip, and toxic behaviors
• Provide training and continuing education on and off the floor
• Be an active representative and participant in events that contribute to marketing, the advancement of our hospital image, and growth

Education Requirements

• High school diploma or GED
• CVT Required

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