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Southern California Client Care Consultant

Who We Are What We Do:

Booster is a vibrant, mission-driven organization grounded in the belief that positivity and purpose are essential to creating a workplace where everyone can thrive. We are committed to fostering a culture where our team members feel empowered to achieve their full potential and make a positive impact on the world. Guided by our six virtues: Gratitude, Wisdom, Care, Courage, Grit, and Celebration, we believe in cultivating leaders who change the world. We are a fun and exciting place to work, where every day brings new opportunities to make a difference!

At Booster, we empower schools across the nation through innovative and engaging fundraising services. We serve elementary, middle, and high schools nationwide, offering a range of services from Fun Runs to a comprehensive school fundraising platform, from custom gear to product sales. We've proudly helped over 7,500 schools profit more than $600 million in much-needed funds. Our mission is to raise $1 billion for schools by 2027, and we're excited about every step we take toward this goal.

SUMMARY

Booster’s Client Care Consultants are responsible for building lasting relationships with current and future clients to secure trust in Booster, our team, services, products, and brands. They maximize school and Booster revenue by consulting clients through campaign strategy (customization) and product options (up-selling) in their fundraising campaigns, leading them to the best year over year partnership possible.

CORE RESPONSIBILITIES

• Cultivate Year-Round Client Relationships - Cultivate strong, year-round relationships with clients, equipping them to lead at all levels in their fundraising campaigns. This ensures a remarkable Booster experience, enabling consultants to rebook schools at a quick and efficient rate.

• Oversee Booster Product Performance - Equip the program team to run school fundraising campaigns successfully, leading to exceptional financial results . They partner closely with Team Managers to ensure schools are receiving a high quality product and experience.

• Maximize Revenue [Upsell & New Business] - Consult clients to the best revenue generating fundraising campaign possible for their schools and strategically network with potential new business in the area.

PREFERRED SKILLS

• Interpersonal Skills

• Excellent Communication

• Sales/Negotiation

• Systems Management

• Problem Solver

• Delegation

About Us

As the son of an educator, founder Chris Carneal created Booster in 2002 to help strengthen schools. Since then, Booster has offered ever expanding fundraising services such as school fun runs, fundraising technology, custom gear, product sales and more to help schools thrive by increasing funds and inspiring students through fitness and character-building experiences. More than 900 team members serve more than 7,500 K-12 schools and colleges nationwide and have helped schools and groups profit more than $600 million since its inception in 2002. For more information, visit choosebooster.com