Job Title: Pet Care Specialist and Customer Service Representative

About Us: At Pure Pawsh, our mission is to transcend the ordinary pet ownership experience, offering a destination that goes beyond being a mere pet store. We strive to create an immersive and sophisticated space where pet owners discover unique products, access affordable grooming services, participate in monthly events, and enjoy the convenience of doggie daycare. Our goal is to cultivate a vibrant and healthy pet community, enriching the lives of both pets and their owners.

Position Purpose: We're seeking passionate dog lovers with a flair for customer service to join Pure Pawsh, our newly established venture in the heart of North Park, San Diego. We value reliability, experience, and a dedication to customer satisfaction, fostering a collaborative team environment.

Minimum qualifications: Customer service experience required. Must be comfortable working with all size dog breeds. Pet store and dogy daycare experience preferred.

Job responsibilities:

· Supervise and engage with dogs in our Doggy Daycare facility.

· Lead play sessions and take dogs for walks during scheduled hours.

· Provide regular photo and text updates to pet parents.

· Utilize positive reinforcement techniques to address any unwanted behaviors.

· Maintain cleanliness by performing various cleaning tasks such as laundry, mopping, and sanitizing dog-play areas.

· Ensure a hygienic environment by promptly cleaning up dog waste and performing spot cleaning.

· Handle phone inquiries and assist with appointment scheduling.

· Aid customers with queries about our services, events, and retail offerings.

· Support event coordination by assisting with setup, sending email announcements, and managing administrative tasks.

· Process customer transactions and replenish retail displays.

· Assist with updates to our social media channels.

· Undertake any additional duties as required.

Job Type: Part-time with potential for full-time transition. Weekend availability preferred.

Pay: $17-$18 per hour

Benefits:

· Employee discount on products and services.

· Performance-based bonuses.

· Lively and enjoyable work environment.

· Complimentary participation in store events, such as dog yoga, sound baths, and themed nights.

· Opportunity to support local rescue organizations.

· Potential for career growth and advancement within the company.

· The joy of spending your day with dogs! What could be better?

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 15 – 35 per week

Benefits:

• Health insurance
• Paid time off

Day range:

• Every weekend
• Monday to Friday

Shift:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• After school
• Morning shift

Supplemental pay types:

• Bonus opportunities

Work setting:

• In-person

Work Location: In person