1 Desk side support Job in Geismar, LA
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eTeam is Hiring a Desk side support Near Geismar, LA
Key Accountabilities :
Support End User Technology Needs
- Respond to employee various technology needs in person or via email, phone, instant messenger, or screen share software to provide support for windows hardware, operating systems, applications, printers, video conference system, etc.
- Use ServiceDesk management system and other means to respond to user support requests
User Administration
- Onboard new users by creating all new user account information including, but not limited to Active Directory, Enterprise Resource Planning (ERP) systems, phone system, video conference, intranet, etc.
- Assist with Sarbanes Oxley documentation gathering activities
- Maintain asset management system
New User Computer Deployment
- Maintain and execute PC deployment imaging system
- Install PC hardware peripherals and phone handsets
- Install printer hardware and drivers as needed
- Train users as needed
- Install software packages as needed
JOB QUALIFICATIONS : Education Required :
Education Required :
2 year associates degree Information Technology related degree and 2 years related work experience
4 year bachelor’s degree Information Technology / Computer Science / Computer Engineering related degree preferred
4 years Information Technology related work experience
Skills Required :
- Strong verbal and written communication skills
- Advanced desktop support - client side or remote
- Build and deploy / setup computers and work stations
- Ability to maintain desktop deployment methods or imaging software
- Install and configure host-based antivirus software
- Desktop Windows 10 installation, support, patching, and troubleshooting
- Ability to modify system registry
- Support of Office 2013, 2016, 2019, Chrome, IE 11, MS Edge
- Troubleshoot network printers
- Active Directory understanding - client side
- Demonstrated experience providing support with remote tools
- Install and troubleshoot 3rd party applications on the desktop
- Ability to install and update device drivers
Preferred skills or knowledge :
- Experience training / mentoring junior technicians
- JD Edwards support experience
- Oracle Transportation Management support experience
- SQL database administration network skills relating to Ethernet switch configuration
- PowerShell knowledge or experience
- Network skills relating to firewall and VPN configuration
- Client and virtualization technologies
- Experience with backup systems and software
- Ability to troubleshoot wireless network problems client side
- ITIL knowledge and certifications
Last updated : 2024-02-25
Job Summary
Full Time
IT Outsourcing & Consulting
$52k-66k (estimate)
02/28/2024
05/08/2024
eteaminc.com
SOUTH PLAINFIELD, NJ
500 - 1,000
1999
Private
BIPIN TAHKUR
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About eTeam
eTeam provides industry-specific, SOW-based services, and global contingent workforce managementsolutions.
The job skills required for Desk side support include Troubleshooting, Active Directory, Operating System, Installation, Computer Science, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desk side support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desk side support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desk side support positions, which can be used as a reference in future career path planning. As a Desk side support, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desk side support. You can explore the career advancement for a Desk side support below and select your interested title to get hiring information.
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