Description:
Hybrid role must be local to Malvern, PA area.
Responsibilities:
Supporting multiple departments within sales and service with the creation and maintenance of customer and field personnel accounts
Working in SAP, Oracle Sales Cloud, MS Outlook, MS Teams and MS PowerApps simultaneously to monitor and respond to requests
Ensuring data integrity by validating requests for accuracy, identifying/preventing instances of data duplication and following company protocols and business-specific guidelines
Closely monitoring activity performed by department RPA (Robotic Process Automation) and intervening as needed
Periodically providing after-hours support, including some weekends, especially for financial quarter close events
Approximately 10% travel required
Knowledge/Experience:
Demonstrated ability to remain organized and multitask while managing a high volume of requests
Excellent written and oral communication skills
Microsoft Office Suite of products including Outlook, Word and Excel required
Experience working with PowerApps and PowerBI a plus
Experience working with SAP and/or Oracle Sales Cloud a plus
Education :
BS/BA achieved from an accredited university/college