Commercial Roofing Service Manager

Eskola, LLC – Dalton, GA

$65,000 - $90,000 per year

Benefits Offered:

• Medical, Dental, Vision, Life, & Disability Insurance
• 401K
• PTO
• Equal Opportunity Employer

Employment Type:

• Full-Time

The right person for this role will be able to learn our services, our mission, our values, and our industry to start providing solutions for a large client base.

As a Service Manager, you will be responsible for providing leadership, generating new customers and sales, and prioritizing and directing activities within the service department.

What you will be doing:

• Manage the service department for optimum performance, efficiency, and profitability.
• Effectively lead service crews to maintain company expectations regarding safety and quality workmanship.
• Oversee and/or perform all aspects of service work from selling to installation and/or repair to billing.
• Generate new customers & sales.
• Ensure crews are adhering to OSHA and company safety regulations.
• Maintain communication with clients, service crews and the company.
• Manage department finances, including budgets and project invoicing.

Requirements:

• Must exhibit leadership and management skills necessary to manage workflow, staff, and customer relationships.
• Must have strong organizational skills
• Must stay familiar with company products and services to maintain company standards.
• Be able to track multiple ongoing jobs calmly and efficiently.
• Work well with others and within a company system.
• Excellent customer service skills; manage difficult or emotional customer situations; respond to requests for service and assistance.
• Roof system diagnosis and repair – Ability to diagnose and repair roof system problems safely and correctly.
• Problem solving – Able to understand complex problems and make decisions to benefit everyone as much as possible.
• Math skills – including basic algebra, geometry, rates, ratios, proportions, and percentages.
• Excellent written and oral communication skills.
• Efficient in Microsoft Office.
• Sales experience.

Bonus Skills:

• Above average knowledge of commercial roofing software (Data-Forma)
• OSHA 10 hour or 30 Hour Card
• Aerial Man lift and Forklift Certified
• Experience managing customer expectations

Why Eskola, LLC?

At Eskola, LLC you will learn more than you ever thought imaginable amongst a team that is incredibly passionate about our mission to help our customers solve their problems with customized solutions.

Perks:

• Extensive industry training program
• Extensive trade specific training
• Experienced support team with years of sales and technical expertise

About Eskola, LLC:

Originally established in 1972, Eskola has been installing commercial and industrial roofing systems throughout the North and Southeastern United States. We have completed hundreds of new and re-roof installations. Our professional management team brings many years of field experience to the company’s leadership positions, giving our clients peace of mind that the signatures on our contracts are signed by true roofing professionals.

We believe that strong customer and client relations are an important building block to a successful business model, and we want all our customers to receive both the best and most prompt, service possible. We believe that a successful business model requires a friendly business environment, and we want all our employees to have a safe work environment; we, therefore, require that all of our employees undergo background checks and drug screening, and we have implemented strict safety guidelines that exceed the standards set forth by OSHA and ANSI.

Top-quality workmanship, prompt customer service, and stringent employee safety are our top priorities, and we consider anything less to be unacceptable. Throughout the passage of time, many things have changed, but our commitment to service, workmanship, and our people is unwavering, and we believe it serves as the basis for our continued success and growth.

Job Type: Full-time

Pay: $65,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Roofing: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Dalton, GA: Relocate before starting work (Required)

Work Location: In person