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Work Schedule: Monday-Thursday 4 x 10 hour days Friday overtime when needed
Position Summary
Under the supervision of the Security Service Manager the Security Alarm Service Technician’s responsibilities include troubleshooting CCTV, Card Access, Fire and Burglar systems and diagnosing and making recommendations to fix or replace depending on what is best for the customer.
Tasks / Duties / Responsibilities
· Trouble shoot systems
· Communicate with customers their system needs and make repairs needed to restore normal operations
· Write detailed notes in work order
· Communicate with office any follow up needed with customers
· Take turn for on call rotation
· Follow safety processes and promote a culture of safety
· Document parts used on job and follow processes to order material
· Communicate with other technicians and provide technical support
· Promote and support the company’s core values
Skills / Abilities / Attributes
· Low voltage electrical troubleshooting skills
· Advanced knowledge of tools, how to use safely and exceptional care habits
· Customer focused and relationship driven
· Ability to communicate clearly and accurately both written and verbal
· Resourcefulness needed when dealing with products less familiar
· Motivated and able to work alone. Self-accountability
· Focused learner with new products and solutions
· Ability to read/interpret blueprints
· Basic computer skills
· Ability to work under pressure
· Ability to multi-task
· Is detail-oriented and organized
Education, Experience, and/or Certification Requirements
· Microsoft 365 Applications, iOS Devices and experience with other industry related software
· 3 years’ of industry experience
Company Culture & Benefits
MVE Group, Inc. is a premier electrical, solar, and security contractor located in Ephrata, PA and serving PA, NJ, MD, and DE. MVE Group is committed to providing cutting edge technology and services for our customers and matches that commitment to our employees. We have an Employee Stock Ownership Program and maintain an open-book management philosophy in which employees are included on all levels of operation.
· Competitive pay and vacation time
· Paid holidays
· Full benefits package including health, short term disability, and life insurance
· 401K plan
· Employee Stock Ownership Program (after one year employment)
· Continuing education opportunities
MVE Group Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type, whether race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
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Work Location: In person
Full Time
$36k-46k (estimate)
12/29/2023
08/27/2024
The job skills required for Security Alarm Service Technician include Installation, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Security Alarm Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Security Alarm Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Security Alarm Service Technician positions, which can be used as a reference in future career path planning. As a Security Alarm Service Technician, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Security Alarm Service Technician. You can explore the career advancement for a Security Alarm Service Technician below and select your interested title to get hiring information.