Purpose

The purpose of the Service Technician is to perform repair, calibration, conversion, field service, training, and demonstration activities at both the client and customer / field locations.

Service technicians are required to travel as scheduled for work at offsite / offshore locations. Service Technicians also perform general tasks related to toolbox fabrication, inventory, and provide back up support to other positions.

Description of Duties

• Inspects and repairs company tools both in the shop and the field. Performs in-house calibration of company tools.
• Travels (up to 40% of the time) to customer sites and offshore to operate company tooling on their applications.
• Enters repair information into the computer to make service reports, including tracking of parts used from stock.
• Modifies and Prepares toolboxes for company tool kits, including painting and applying decals as needed.
• Packs and unpacks company booth and tools for various trade shows.
• Responsible for keeping records of inventory used for repairs and assists with physical inventory counting.
• Travels (up to 40% of the time) to customer sites and offshore to perform training, offer demonstrations, and support the sales activity of the company.
• Performs product conversions according to production orders as required.

Physical Requirements

• Must be able to lift 50 lbs unassisted.
• Must be able to climb ladders and scaffolding.
• Use of illegal drugs and substances is subject to termination.

Travel Requirements

• Worker must have a valid driver’s license.
• Worker must be able to rent cars while traveling.

Last updated : 2024-05-12