Essential Functions / Key Responsibilities

• Builds partnerships with customers and sets the example for the delivery of exceptional customer service.
• Reviews operational and financial reports to ensure the station meets goals and objectives and takes corrective action as required.
• Ensures compliance with policies and procedures, rules, standards, customer requirements, and governmental/regulatory requirements.
• Participates in employee relations investigations when complaints arise and resolve issues in a professional and timely manner.
• Promotes and adheres to policies concerning Safety, Anti-Harassment, and Equal Employment opportunities.
• Recruit's new employees to ensure appropriate staffing, promotes team-building initiatives, and performs coaching/mentoring activities to develop and motivate team members.
• Ensure that employees are properly trained, and audit safety records as needed.
• Sets, measures, and manages the performance of self and others. Leads team members in achieving/exceeding operational and financial objectives and goals.
• Ensures compliance with rules and standards of all relevant regulatory agencies and applicable laws.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Pre-requisites:

• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Work a variety of shifts, including nights, weekends, holidays, and overtime. 
• Must be able to be alerted to moving vehicles or articulate equipment (Power washer, Boom Lift).
• Enjoy the outdoors daily (sun, rain, sleet, or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt, and dust for extended periods.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift 40 to 50 pounds on raised surfaces.
• Must be able to walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
• Must be able to work in cramped or high places.
• Must be able to carry heavy items up and down jetway stairs.
• Ability to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone.