Description

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our Care Management team! The Care Manager conducts phone-based patient outreach to conduct risk assessments, disease management support, and linkage to any needed resources. The staff member works closely with providers, other clinical care team members, and patient programs staff to identify and enroll eligible patients, complete monthly check-ins with patients to ensure they can best manage their chronic diseases, and coordinate care across teams as needed.

At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.

Main Duties & Responsibilities

• Complete risk assessments with eligible patients
• Provide resources to patients or link to other teams that may be able to assist
• Conduct outreach to patients in need of disease management support for certain chronic conditions
• Documents all patient care activities per EFHC standard
• Other duties as assigned

Qualifications

Education

• High School diploma or equivalent required
• Associates degree or Bachelor’s degree preferred
• At least 1 year of experience in community health or with a similar patient population while in training is preferred
• One year of customer service experience, preferably in a health care setting

Skills and Knowledge

• Bilingual fluency (English/Spanish) a plus, dependent on Erie site
• Intermediate proficiency in Microsoft Office required
• Strong computer and data skills
• Attentive to detail
• Interpersonal and oral communication skills
• Previous experience and/or interest working in a healthcare setting preferred
• Experience working with chronically ill or mentally ill patients preferred
• Interest in disease prevention, chronic disease management, and mental health

The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

• • Our mission, vision, and values unite us.
  • Our voices matter.
  • We do things well.
  • Our inclusive culture promotes balance and belonging.
  • We find our career sweet spot at Erie.

COVID-19 vaccine documentation is required for all employees.