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BEST. JOB. EVER!
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit.
Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers.
Stylists are responsible for providing 5-Star Customer Service to all David's Bridal customers, achieving sales goals and productivity by expertly following our 5-Step Selling Process, and performing duties related to the presentation and operations of the store.
S / he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and critical success factors of the David's Bridal brand.
Essential Job Functions :
Customer Focus
Use iPad tools to research and enthusiastically communicate this information to the customer.
Responsible for providing exceptional service to multiple customers at one time and contribute to the store achievement of 5-Star Customer Service.
Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
Promote all alterations services and personalization options. Partner with Alterations Specialists to set up appointments to personalize and fit gowns / dresses.
Assist store team in achieving a goal of 80% conversion of brides sold to Alterations appointments
Analyzing & Decision Making
Respond promptly to all customer questions providing product and service information. Build relationships to meet or exceed customer satisfaction and loyalty.
Managing Performance
Maintain knowledge of and follow procedures for special order dresses.
Managing Change
Gaining Commitment
Developing Self & Others
Competencies : Personal integrity
Personal integrity
Match words with actions to build trust and respect.
Drive
Teamwork
Build and maintain positive relationships within and across teams.
Physical Demands :
While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms;
climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds.
The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and electronic devices for long periods of time.
Education & Credentials :
High school diploma or an equivalent degree. Having 1 -2 years prior retail experience in an apparel, service or specialty store environment, and prior experience with computerized POS system is preferred.
Now that we've popped the question, please say "I do".
Part Time Benefits Include -
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve.
We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.
Actual duties and responsibilities will vary.
Other details
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Last updated : 2024-05-20
Full Time
$59k-81k (estimate)
05/22/2024
08/19/2024
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