2 Information Systems Support Analyst 1 Jobs in Wichita, KS
SORT BY
E
E
Information Systems Support Analyst 1
$82k-103k (estimate)
Full Time | Lending & Credit
9 Months Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Equity Bank is Hiring an Information Systems Support Analyst 1 Near Wichita, KS
Position: Application Support Analyst 1
Department: Systems Operations
Location: Wichita, KS
Salary: FT Hourly
Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
Responsibilities and Expectations
- Provide support for tier 1 technical issues and initiatives related to integrated applications and systems, via ticketing system and phone queue.
- Coordinate issue and support resolutions with users, vendors, and/or internal service groups.
- Become subject matter expert for, and provide administration, management, and support of information systems applications, including continual education and practical learning.
- Support integrity of information systems via backups, verifications, BCP and DR testing; use diagnostic tools to measure, maintain, and troubleshoot applications, data systems, and services; insure optimal uptime of in-house information systems.
- Update and write documentation and procedures and provide related training
- Administration and management of department intranet pages and documents
- Troubleshoot tier 1 issues and coordinate resolution with users and internal service groups
- Monitoring and resolution of issues sent via department help desk and CRM; reassignment of tier 1 issues to additional Information Systems staff for resolution.
- Application-level user provisioning for new hires, personnel changes, and terminations.
- Manage and complete daily tasks including monitoring and logging.
- Following established departmental procedures and checklists, as well as bank policies.
- Utilization of system analytics and automation within the department
- Completion of development project support work as assigned, including merger data conversion support
- Assess change requests for risk to production systems, and assure quality, security and compliance requirements are met for supported “systems” and areas
- Follow established Information Systems policies and procedures
- Follow established internal control policies
- Follow established compliance policies, responsibilities including but not limited to Equity Bank Business Ethic and Conduct policy, Bank Secrecy Act, Information Security, and Suspicious Activity reporting requirements
- Other duties as assigned by supervisor or department head
Required Skills & Education
- Effective communication skills
- Effective telephone skills and etiquette
- Effective comprehension skills
- Effective time management skills
- Effective troubleshooting instincts and skills
- Previous banking experience strongly recommended
- Working knowledge of office practices and procedures
- Effective communication, time management, and organization skills
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Who we are
Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What’s in it for you?
We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available:
- Health, Dental & Vision Insurance
- Group Life & Long-Term Disability Insurance
- Flexible Spending & Health Savings Accounts
- Group Cancer Insurance
- 401(K) Retirement Plan w/ Company Match
- Generous Vacation & Sick Time
- Employee Stock Purchase Plan (ESPP)
- Pet Insurance
- Retail Banking Benefits
Find your future at Equity Bank!
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Physical Requirements
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Lending & Credit
SALARY
$82k-103k (estimate)
POST DATE
08/02/2023
EXPIRATION DATE
05/12/2024
WEBSITE
equitybank.com
HEADQUARTERS
BERRYVILLE, AR
SIZE
500 - 1,000
FOUNDED
2002
TYPE
Public
CEO
KING GLADDEN
REVENUE
$50M - $200M
INDUSTRY
Lending & Credit
Related Companies
About Equity Bank
Equity Bank provides financial solutions that include commercial loans, consumer banking, mortgage loans and treasury management service.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
