Our Company

Equitable Social Solutions

Overview

The Community Outreach Program Manager focuses on building a network of community partners to provide resources and affordable housing to participants. This position will manage the housing staff and provide guidance, training, and development to help them best support the participants with finding housing.

Responsibilities

• Manages and develops housing staff that are assisting participants with in Equitable Social Solutions
• Provides leadership in developing and implementing solutions for various challenges
• Understands conducting training and needs assessment
• Main point of contact for community partners and creating a network of resources for participants to utilize
• Ensures communication between program and funding customer to keep all parties informed of participant progress and other participant that need to be addressed
• Attends all required meetings with staff and funding customer as scheduled
• Assists the Project Director to ensure the program is meeting all contractual goals
• Ensures regular program of communication, education and support by developing and presenting information to all parties involved in the contract
• Develops and maintain partnerships with the with organizations to share best practices and explore opportunities to work together for increased effectiveness and efficiency
• Investigates, troubleshoots, and develops/recommends solutions to inquiries, problems and issues
• Flexible to work outside of normal business hours for events and/or to meet deadlines
• Develops strategies to support the program in meeting goals by reviewing community demographics and needs
• Maintains knowledge of scopes of work, coordinate implementation plans, and monitor goals
• Submits weekly and monthly outreach program reports as assigned

Qualifications

• Associates degree or higher preferred
• At least three (3) years of professional experience in an outreach role, preferably with government, professional or community-based organizations
• At least two (2) years supervisory experience
• Strong outreach skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
• Ability to create buy-in and resource allocation outside direct reports
• Excellent verbal and written communication and interpersonal skills
• Ability to gather and synthesize information from a wide variety of people and sources
• Excellent strategic thinking, operations and analytical skills
• Proficiency in Microsoft Office with high proficiency in Microsoft Excel
• Ability to track and interpret quantitative metrics related to programmatic goals

About our Line of Business

At Equitable Social Solutions, our mission is to empower individuals and families through supports that inspire long-term stability and success​. Through our homelessness prevention and housing support programming, we create tailored solutions to help achieve housing stability. We work with our partners to uplift individuals, families and communities. For more information about Equitable Social Solutions, visit https://www.equitablesolutions.com. Follow us on LinkedIn.