• Work within Microsoft Excel and proprietary software.
  

  • Verify accuracy of, compile, and import key client data into Efficient Forms’ proprietary software platform for purposes of calculating WOTC credit and ACA compliance.
  • Review data for deficiencies or errors, take corrective actions, and reconcile outputs for accuracy.
  • Research and obtain further information for incomplete and/or inaccurate files.
  • Handling numerical data accurately and creating spreadsheets.
  • Become an expert in Efficient Forms’ WOTC processing and ACA compliance, service offering and technology platform.
  • Respond to queries for information and access relevant files.
  • Comply with data integrity and security policies.
  • Ensure proper use of office equipment and address any malfunctions.

What experience you need

• High School Diploma or GED

• 2 years experience in an office environment

What could set you apart

• Preferred customer service experience

• Strong emphasis on collaboration and team building

• Ability to perform multiple tasks at the same time

• Ability to respond quickly to unexpected changes

• Ability to interact in written and oral form with supervisors/management and peers to communicate moderately complex information

• Ability to handle high volume of work and work under deadlines

• Excellent analytical skills, problem solving and decision making abilities

• Excellent interpersonal, oral and written communication skills

• Ability to function independently from supervision to meet workload demand/deadlines on a daily basis.

• Must be self-motivated, able to work with limited supervision, and able to problem solve

• Experienced with Microsoft Office platform and Google Suite