Your challenges Administrative Support, such as assisting Head of eLabNext, Americas Strong aptitude towards CRM software management tools, in providing reports on monthly basis Working closely with Sales and Marketing team to drive projects and execute tasks e-mail campaigns and follow-ups with existing customers (subscription based model). Tracking and processing renewal licenses Verifying Sales Orders with CRM and Licensing Software Providing needed support to Sales Team to drive sales and build continuous relationships. Participating in monthly meeting to report due tasks for the Sales force. Direct verbal and written communication with clients to optimize customer relationships Direct verbal and written communication with clients Process and progress monitoring vendor setup Handle purchase order requests and/or inquiries Updating the license manager software Processing and sending monthly invoices Keeping and maintaining an appropriate debtor management Processing creditor invoices Manage office supplies inventory and place orders as necessary (for Swag, and other supporting materials) Providing Support to Marketing Department as needed: Event Coordination and Assistance, SWAG, Care Package Reporting and Planning Providing support to Marketing Department Providing support to Key Account Managers Providing external support and managing projects with the Marketing team Working with Technical Support Manager (TSM) and Customer Success Specialist (CSS) in optimizing customer satisfaction. Provide other administrative support as necessary including creating management reports. Your expertise College degree preferred; and/or one to two years related experience and/or training High energy and excellent interpersonal communication skills Strong project management Phenomenal people skills and ability to manage expectations, be on top of their work, and able to create a smooth transition between projects, people and departments An eye for process optimization, and continuously tries to increase efficiency of all internal operations Your benefits at Eppendorf Competitive total rewards package including health, financial, and education benefits Innovative and Collaborative corporate culture Contribute to improving the human living condition Direct impact on business Eppendorf is a leading life science company that develops and sells instruments, consumables, and services for liquid-, sample-, and cell handling in laboratories worldwide. Eppendorf products are used in academic and commercial research laboratories, e.g., in companies from the pharmaceutical and biotechnological as well as the chemical and food industries. Working at Eppendorf means being part of a community of more than 5,000 scientists, engineers as well as specialists from many other disciplines across more than 30 countries. All of us are committed to one mission: Being the expert partner and advisor of choice for life sciences laboratories around the world - with our premium products, our services, and our reliability.