JOB DESCRIPTION – MAINTENANCE SUPERVISOR

Job Summary:
This position is responsible for performing necessary maintenance duties and implementing preventive maintenance procedures. Maintains the property and “turns” vacant apartments promptly and to the highest standards. Must interact with residents in a positive and professional manner.

The role of Maintenance Supervisor requires a strong sense of urgency and a commitment to excellence for the care of the fine details. This role is vital to the company's success and involves the technical repairs of the interior and exterior of the apartment community and its amenities. A passion for the fields of maintenance and customer service are key roles in this position.

SUPERVISES: Maintenance Technicians, Groundskeepers, Housekeepers

SUPERVISED BY: Community Manager

Essential Functions and Responsibilities

Supervisor Responsibilities

1. Coordinates daily activities with Community Manager.
2. Interviews, trains and scheduled staff per Manager’s direction, and all turnover work.
3. Manage and authorize overtime for non-exempt staff.
4. Delegate service requests within 60 minutes max. and ensure completion within 24 hours.
5. Keeps Maintenance shop neat and clean to include inventory control.
6. Operates with the budgeted expense account and received authorization from Community Manager for all purchases.
7. Takes responsibility for inventory control, keeps a detailed inventory list, and orders supplies and parts every week.
8. Ensures all flammable materials are stored in appropriate areas and containers. Ensures compliance with OSHA requirements.

Apartment/Community Maintenance

1. Performs preventive maintenance on exteriors touch up paint, stucco, wood repair, A/C coil/filters, smoke detectors, flush hot water heaters, irrigation checks, electrical checks, and roof repairs
2. Perform the turn maintenance for vacant apartments. Examples of turn maintenance include caulking, checking all appliances and plumbing, rekeying locks, etc.
3. Performs grounds maintenance including picking up trash, cleaning hallways and pressure washing.
4. Maintains and repairs irrigation system, as applicable.
5. Tests smoke alarms and fire sprinkler system, and maintains required logs. Checks extinguishers and alarm systems on a regular basis.
6. Changes locks and replaces keys.
7. Maintains the following

• Pool logs
• Key log
• Freon log
• MSDS sheets

Emergency Maintenance On-Call

1. Serving in an emergency on-call rotation is a requirement of this position

Preventative Maintenance

1. Designs, implements, and supervises a preventive maintenance program.
2. Monitor exterior of buildings for issues with roof, siding, shutters, etc.
3. Maintain company provided equipment such as pressure washer, lawn equipment, tools and other supplies, golf cart.
4. Make recommendations and modifications regarding property performance and business needs.

Supplies and Safety Procedures

1. Organize and maintain cleanliness in shop area as well as any other common maintenance work spaces
2. Maintain adequate supplies by ensuring accurate inventory.
3. Practice fiscal responsibility by ordering responsibly and searching for the best price for supplies and equipment
4. Maintain chemicals and/or hazardous materials in the proper manner
5. Practice workplace safety

Required Work Hours
Though routine and pre-scheduled work hours will be provided, this position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the community staffing limitations, it is essential that individuals be able to work their scheduled hours on a consistent basis and, if necessary, work extra hours when requested in order to complete job functions and serve the needs of the residents.
Conflicts with additional employment or education classes cannot take priority over required work hours with Epoch. Position requires the ability to serve on-call, as scheduled or as necessary.

Required Education, Training and/or experience

• High School or equivalent required, Bachelor's Degree is preferred.
• Must have a valid driver’s license and be able to drive.
• Effective communication and customer service skills required, as well as the ability to interact with others in a team environment.
• HVAC Universal Certification required, or obtained within 30 days of hire.
• Possesses own tools & a/c gauges in order to perform technical maintenance tasks. (Specific list provided upon request)
• Experience should include air conditioning, appliance repair, pool, carpentry, plumbing, painting, masonry/concrete repair, electrical, and roofing.

Specific Skills or Knowledge requirements Skills

• Strong professionalism, communication and “people skills”
• Possess and apply common sense understanding and good judgment

• Well organized with ability to prioritize and multi-task
• Handle stressful, urgent, diverse situations in a calm and reasonable manner
• Team oriented with ability to work independently on occasion
• Verbal, math and reasoning skills
• Must maintain reliable transportation, valid driver’s license, and valid vehicle insurance.
• Extensive skills dealing with the repair of plumbing, appliances, electrical systems & HVAC systems as well as other general type repairs (repairing screens, locks, etc.)

Typical Physical Demands
Clarity of vision, with or without corrective lenses, required for 100% of the job functions. Must be able to stand, walk, stoop, and bend and climb stairs and for several consecutive hours and throughout the day. Must be able to lift up to 25 pounds unassisted, including ability to lift this weight overhead, lift up to 50 pounds to approximately waist level, carry up to 50 pounds without rest for a short distance, and push/pull up to 100 pounds without rest for a short distance. Positon requires repetitive use of the fingers, hands, wrists, arms, feet, ankles, knees and legs. Repetitive bending, turning, twisting, kneeling, squatting, crawling, climbing, reaching out, reaching up, grasping and pinching are also essential functions.

The amount of time the employee spends doing the physical activities listed above varies each day. Each physical requirement listed is an essential function of this job. Inability to do any of these tasks is severely detrimental to the company's operations.

Typical Mental Demands

Must be able to read and write the English language in a professional, legible manner in order to complete job assignments. Must possess, and be able to use and apply common sense understanding and use good judgment on a daily basis. Must be able to work well with others. Must be able to handle stressful, urgent, diverse situations in a calm and reasonable manner. Must possess excellent interpersonal skills, emotional stability, and personal maturity.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime

Work setting:

• In-person

License/Certification:

• EPA Certification (Required)
• Certified Pool Operator (Required)

Ability to Relocate:

• Clermont, FL 34714: Relocate before starting work (Required)

Work Location: In person