Dive into a day of limitless opportunities at the Emerald Nursing and Rehabilitation Open House Job Fair on Dec 7, 9 am - 4 pm! Unleash the excitement with fun activities, thrilling prizes, delicious food, and much more – no reservations needed, just come in and join the celebration of your future!

Amazing freebies and giveaways for LPNs, CNAs, RNs, and others! Jumpstart your career and join us!

UNDER NEW MANAGEMENT!

Emerald Nursing and Rehabilitation is a skilled nursing and rehabilitation center, located in bucolic Elizabethtown, Pennsylvania. We strive to create a work environment where every employee is valued and treated like family. There is always a twist of fun and color working at our facility.

Join our team today! Refer a friend and earn more.

Emerald Nursing and Rehabilitation

320 South Market St.

Elizabethtown, PA 17022

Now Hiring: Resident Service Coordinator

Benefits of working as a Resident Service Coordinator:

• Meals available for staff
• Easy PTO
• Paid vacation time
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Potential for Growth
• Stable Work Environment
• Family like surroundings

Responsibilities of a Resident Service Coordinator:

• Demonstrate exceptional interpersonal and customer service skills to provide a supportive and positive environment for long-term care residents.
• Effectively coordinate internal processes to ensure seamless communication and collaboration between various departments within the nursing home.
• Foster meaningful interactions with long-term care residents, addressing their needs and concerns with empathy and professionalism.
• Proactively identify and address any issues or challenges related to customer service, working towards swift and effective resolutions.
• Maintain accurate and detailed records of resident interactions and service coordination activities.

Qualifications of a Resident Service Coordinator:

• High school diploma or equivalent; additional education or training in customer service is a plus.
• Prior experience in customer service roles, especially within a healthcare or long-term care setting, is preferred.
• Proficiency in basic computer skills and familiarity with relevant software applications.
• Must be available for flexible working hours as necessary.
• Outstanding personal and customer service skills with a genuine commitment to helping others.
• Excellent verbal and written communication skills.
• Ability to empathize with the needs of long-term care residents and provide compassionate support.
• Strong organizational skills with the ability to coordinate multiple tasks efficiently.
• Collaborative mindset and ability to work effectively within a team.
• Willingness to adapt to the unique challenges and dynamics of a long-term care environment.

At Emerald Nursing and Rehabilitation and Rehab, our mission is to provide our residents with comprehensive health services of the highest quality in an atmosphere of dignity and respect. Our care is individualized to meet our resident's varying needs and designed to exceed their expectations, with a pop of fun!

Emerald Nursing and Rehabilitation is an equal-opportunity employer.