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Our Operations Manager is responsible for overseeing the Service team as well as day-to-day tasks including but not limited to greeting and directing members, guests and staff as they enter the gym. They will also provide assistance to members' requests and inquiries and perform various administrative duties as required. Actual duties may vary at the discretion of gym management.
Department: Operations
Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Other Responsibilities:
Customer Service
2. Payment on Account
3. Club cleanliness
4. Building and equipment maintenance and safety
Accountabilities:
1. Greeting/Farewell to all that walk in/out of the front door
2. Phone Power Protocol
3. Front Desk training, coaching, success, and problem resolution of front desk staff
4. Scheduling of Front desk
5. Cash Protocol
6. Check-Ins, including guest and employee
7. Manage alerted check-ins
8. Towel Sales
Other Requirements:
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
Schedule:
Experience:
License/Certification:
Work Location: In person
Full Time
$73k-93k (estimate)
11/30/2023
09/13/2024
eosfitness.com
Phoenix, AZ
500 - 1,000
The job skills required for Operations Manager include Leadership, Customer Service, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.