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Product Manager, Employee Experience
Envoy San Francisco, CA
$139k-172k (estimate)
Full Time | Consumer Services 4 Weeks Ago
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Envoy is Hiring a Product Manager, Employee Experience Near San Francisco, CA

About the Role

Product Managers at Envoy are charged with influencing, inspiring, and leading teams to build products and features customers use and love while contributing positively to Envoy's business. They use data and research to guide decisions and work closely with product design and engineering to provide solutions to problems felt by real people using workplaces.

Our products help millions of people do their best work in workplaces every day, provide touchless access to the workplace through mobile apps and provide certainty and safety. 

This PM role will be responsible for creating a great workplace experience for employees.

This is a hybrid position that requires at least 3 days a week (Tuesday - Thursday) in our San Francisco HQ.

You will

  • Visit and talk to customers, aggregate feedback from internal customer-facing teams (sales, customer success), and evaluate customer usage metrics to determine and prioritize the jobs-to-be-done and problems to tackle
  • Collaborate with internal teams to define and implement solutions you will all be proud of. You'll collaborate with design and engineering to identify technical possibilities and define interaction and design options. You'll work hand in hand with those teams through implementation, ensuring goals are clear, and facilitating decisions throughout
  • Work with tech partners to build out integrations that deliver our customers more value from our products working together.
  • Establish goals and KPIs for the products or features, set up processes to ensure we continually track & learn, and drive priorities to improve.
  • Cultivate a great culture where team members can do their best work. Promote ownership and accountability, great communication ("high EQ"), learning and teaching, good decision making, and a push for very high standards

You have

  • 5 years experience as a Product Manager in B2B space
  • Experience working in an Agile development environment
  • Experience taking a product 0-1 including defining requirements and product vision, managing road mapping and execution at all points of the product lifecycle 
  • Experience collaborating with a diverse cross-functional tech team including design, engineering, marketing, sales, and additional key stakeholders
  • Experience building mobile and desktop-based products. Slack, Teams, and calendar integration experience is a plus. 
  • Ability to meet milestone goals and flexibly adjust timelines and feature requests from customers while ensuring deadlines are met
  • Excellent organization, communication, and leadership skills
  • Blogging, teaching, mentoring, or otherwise helping others learn outside of your day-to-day work is a plus
  • Prior programming experience is a plus
  • Saas experience is a plus

You are

  • Someone with extremely high standards. You’re practical and know perfect is the enemy of the good, but you aspire for us to be great. You care deeply about the quality of our work and our team
  • An Owner. You act with and teach appropriate urgency when the situation calls for it. You feel personally accountable and responsible for your actions and those of your team. You proactively look for problems and inefficiencies and find elegant solutions before they become major issues.
  • Fast-paced. You love the speed and impact you have on startups
  • Empathetic, a great listener, and observer. You know there might be differences between what customers say and do and are able to use both what you hear and what you see to deduce the actual pain they're experiencing. You actively build relationships with your teammates to better understand their work and partner with them
  • Intensely curious. Before you even consider a solution, you want to understand and clearly articulate the problem. And when devising solutions, you seek and value input from as many sources as possible and work as a servant leader in your team to create products that delight. You are passionate about defining goals and metrics and other ways to know it's working and solving customers' problems once deployed

You'll get

  • A high degree of trust in your ideas and execution
  • An opportunity to partner and collaborate with other talented people
  • An inclusive community where you feel welcomed and cared for as a person
  • The ability to make an immediate impact in helping customers create a great workplace experience
  • Support for your personal and professional growth

Compensation description 

Envoy's compensation package includes market competitive salary, equity for all full-time roles, and great benefits. If you are located in the San Francisco Bay Area, our expected cash compensation for this role is $170K-$200K (Annually).Final offers may vary within the range provided based on experience, expertise, and other factors.

If you have any questions related to compensation, please contact Recruiting after you apply.

#LI-Hybrid

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$139k-172k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

06/27/2024

WEBSITE

envoy.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

25 - 50

FOUNDED

2013

CEO

LAURA RAGSDALE

REVENUE

$5M - $10M

INDUSTRY

Consumer Services

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About Envoy

We're creating a world where workplaces work better. Envoy is transforming modern workplaces with products that make office life easier and work more meaningful. Envoys workplace platform has redefined how offices welcome visitors, keep employees safe, book desks and conference rooms, and manage deliveries in over 14,000 locations around the globe while building products for a new era of workplace experience. Companies like Slack, Pinterest, and Warby Parker rely on Envoy to create an unrivaled first impression and keep their offices safe and compliant. With more than 100,000 new sign-ins ever...y day, Envoy Visitors creates a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect ensures employees are healthy before they come to the office. Envoy Desks empowers employees to reserve a desk while maintaining social distancing guidelines Envoy Rooms provides a simple solution for you to book meeting rooms and free up unused space. Envoy Deliveries ensures that packages safely reach their recipients at work, without mailroom pile-ups. For more information, please visit envoy.com If this world sounds exciting, we'd love for you to help us build it. More
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