Primary Job Duties:
•Provides leadership to all park operations as second in command to the General Manager.
•Provides direction, coaching and leadership to all department heads and hourly team members, including training them regarding safety and sanitation, health inspection standards and company policies and procedures.
•Maintains a strong understanding of all F&B and amusement systems and operations in order to simultaneously manage all departments, ensuring guests and team members needs are met.
•Plays a key role in achieving ambitious sales growth & profitability targets
•Contributes to the development and implementation of the company's strategic business plans
•Maintains a hands-on approach in all areas of the business whilst effectively delegating specific tasks to supervisory and front line team members.
•Assists the HR manager in staffing efforts by conducting final interviews with front line candidates.
•Ensures 100% adherence to food quality, services, products, and overall appearance and cleanliness of the park.
•Communicates effectively and respectfully with team members, guests, and fellow management.
•Interviews and hires all senior level management with the input and final hire through the General Manager.
•Completes all management performance appraisals, recommending appropriate merit increases to the VP of Operations.
•Responsible for meeting the park's financial goals including cost of sales (managing ordering and inventory); labor (appropriately scheduling through use of labor models); and hiring, developing and retaining the very best team members.
Requirements
Physical Requirements:
•Standing for long periods of time with frequent bending and turning
•Must be able to lift 40 lbs
•Ability to work in a fast-paced environment
•Ability to withstand extreme hot/cold temperatures
Standard Company Expectations:
•Goes beyond the normal expectations without compromising the company mission, vision and values.
•Demonstrates the ability to be courteous and accountable in all situations.
•Responding to guests' special requests in a courteous and accountable fashion.
•Monitors the consistency of the product provided to all guests.
•Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
•Cooperates with all team members when assigned additional tasks and listens to others with compassion.
•Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
•Maintains uniform standards.
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.