Job Summary: We are seeking a Customer Service Representative to join our team. The ideal candidate will have experience in customer service, order entry, and possess excellent phone etiquette. This position requires strong organizational skills and the ability to handle customer inquiries effectively. Duties: - Respond to customer inquiries via phone, email, and in-person - Process orders accurately and efficiently - Provide support to customers regarding product information and pricing - Maintain customer records by updating account information - Assist with resolving customer complaints or issues in a professional manner - Collaborate with other team members to ensure excellent customer service Qualifications: - Previous experience in a customer service role is preferred - Proficiency in order entry and data management - Strong communication skills with a focus on customer support - Knowledge of medical receptionist or dental office procedures is a plus - Ability to transcribe accurately and efficiently Benefits: - Competitive salary based on experience - Opportunities for career advancement within the company If you are a detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this position.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Administrative: 2 years (Preferred)

Work Location: In person