COME AND JOIN US . . . 

We are currently seeking a resourceful, pragmatic, forward thinking and relational People Managerto join our expanding team.

The on target earning potential for this role is £43,500 annual salary - comprising a base salary of £40,000, plus a qualified estimate of £3,500 in gratuities and service charge. * As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

The People & Culture team are on an exciting journey. We’re busy building a people function where we truly put people, and their experience, at the heart of everything we design, build, and deliver. Supporting and enabling the business to make sound people decisions for our workforce of approximately 1,350 is therefore central to the role of the People Partner.

This is a hybrid role that will based at the Gleneagles Townhouse, involve very occasional visits to Gleneagles in Perthshire, but with the space to work from home too. Autonomous and flexible, it’s about being where you need to be, when you need to be there and making sure your presence and impact is felt by your stakeholders. 

ABOUT GLENEAGLES

The Gleneagles Hotel is rich in history, for almost 100 years we’ve been sparking adventure across the Glorious Playground, our luxury hotel and country estate in rural Perthshire. Gleneagles Townhouse has arrived in the city creating a new chapter in our history, bringing our countryside flair to life on St Andrew Square, in the heart of Edinburgh. Recently crowned ‘Best New Urban Hotel’ in National Geographic Traveller's Hotel Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests. 

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Here's a bit more detail on what we see you doing in this role:

• You’ll be bringing our People strategy to life with a relentless focus on elevating the employee experience and ensuring that our people feel as valued as our guests
• Day to day you’ll be coaching and advising our People Leaders on the full spectrum of people related /employee relations matters, ensuring they have the confidence and capability to effectively support our people. Together you’ll continue building a positive, inclusive, and engaging culture for our c.170 strong Townhouse team.
• Developing strong, collaborative, and effective working relationships with People Leaders across the business, you’ll develop a good understand of the support they require to deliver consistently on their people promises
• As a member of the People Operations team, you will be focused on delivering the beautiful basics brilliantly, offering a high quality, systematic and integrated service to our People Leaders and our people. You’ll be working closely with our Head of People Ops, People Partner, People Advisor, People Co-ordinator, Payroll & Benefits Manager and Occupational Health Advisor, all of whom work together in an integrated way to respond to the needs of our people.
• As the People Lead for Gleneagles Townhouse, you’ll be the ‘boots on the ground’ for a much larger team of People experts at Gleneagles, pulling on the know-how and support of a wider team which encompasses not just People Operations but also Talent Attraction, Organisational Development, Communication & Engagement
• You’ll be working collaboratively with the wider People Team ensuring that the roll-out of new products, processes and ways of working are aligned to the needs of the Townhouse and are well embedded into the team’s routines and practices.
• As the Townhouse custodian of our ‘Moments that Matter’ framework, you’ll be making thoughtful decisions to ensure that when our people need our support, we’re there to catch them, embedding a fair and consistent approach across the property
• Collaborating with the Talent Attraction Team, you’ll be onboarding new team members into the business and working with our People Leaders to ensure their -2 week to 90-day journey sets them up for success
• Interrogating people data to identify the key drivers of engagement and retention, you will be the project owner of key People initiatives that drive lasting change and further elevate the employee experience
• You’ll support on the design and delivery of regular culture clinics which build people leader confidence and capability in our key people priorities and core people processes
• Supporting Organisational Development in the activation of our early career strategies, the consistent adoption of performance and development conversations and the co-ordination of all learning and development priorities, you’ll find yourself involved in a diverse range of culture enhancing projects and deliverables
• Ensuring our core values are always upheld, you’ll be challenging behaviours that are inconsistent with this from front line to leadership, whilst living these yourself
• Interacting with our people, you’ll be relentlessly warm, professional, helpful, and doing everything you can to exceed their expectations

• CIPD qualified, you have high learning agility and an interest in continuous professional development.
• You’re likely to be operating in a generalist role, either an HR/People Partner or experienced HR Manager in a high paced, operationally minded business.
• You have a proven track record of juggling People Leader demands and case work with people related projects. As such, you’re completely au fait with managing the conflicting needs of reactive and proactive priorities
• You’re self-driven and able to work autonomously, but also recognise the accountability you have (as a member of the People Team) for being a strong custodian of our values and brand
• Through a positive and proactive attitude, you build internal relationships by truly understanding what your stakeholders need and by fulfilling your promises
• You understand where policy ends, and judgement and intuition start. You understand the importance of creating a great employee experience, even when we’re sharing bad news
• With strong analytical skills, you’re able to extract meaningful insight from data, convey it with clarity and ensure it informs priorities and action
• Driven by a desire to ensure your work makes a difference and has an enduring impact, it’s a matter of personal pride that each new People initiative maximises value and return
• Your friends would probably describe you as their thoughtful friend who is trusted to keep a secret. You possess the ability to maintain confidentiality and appropriate professional boundaries
• A curious, restless, creative, and commercially minded people geek, you know how to put people at the centre of a well-designed process; are driven by quality and pace, and possess a strong desire to exceed expectations
• You’re looking for an opportunity where you can have immediate impact and leave a lasting mark on the organisation
• A great team player: you want to be part of a team that works hard, supports each other and above all has fun along the way. You share information and understand that succeed or fail, we do so as a team.
• You believe that people come to work every day wanting to give of their best and are deserved of a workplace where they feel valued and empowered to do great work
• Understanding the power of communication, communication, communication, and the need for this to be a two-way process for us to build a culture we’re all proud of is second nature to you
• Experienced in partnering and influencing business leaders, you understand what great looks like
• You’ll have an appreciation and understanding of other core People disciplines, including recruitment, learning and development, total reward & benefits, compensation, and organisational development
• Comfortable operating in an environment where ready-made processes don’t always exist – you can navigate ambiguity and ensure you spot and respond to opportunities for improvement
• A natural and confident facilitator, you engage teams with a balance of credibility and charisma
• Exceptional organisational skills, you’re planned and prepared, enabling you to juggle multiple and often conflicting priorities
• Resilient to the barriers that can be created when embracing change, understanding that alternative routes to the end goal are sometimes needed.
• You understand how to balance the demands of the business with the need to build solid foundations and connected processes; simplify our ways of working, removing duplication of effort, driving efficiency, and enhancing the employee experience
• Up for doing things differently, you’ll try (almost) everything once

• Time to let your hair down
• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

• Treats in your pocket
• Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme

• Be our guest
• Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
• Friends & Family rate of £95.00 B&B per night
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
• Subsidised, single occupancy, en-suite accommodation available on our estate

• Investment in your development and wellbeing
• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2023, our full-time employees can expect to receive around £3,500 in addition to their annual salary

If you are our next People Manager, please forward your most recent CV to us today!