We are the FASTEST GROWING cutting-edge provider of administrative and non-legal support services to lawyers and law firms across the country. We are seeking a diligent and organized individual to join our team as a Correspondence Representative. As a Correspondence Representative, you will be responsible for managing all aspects of mail processing, both incoming and outgoing, to ensure efficient and accurate delivery. This position has desirable hours Monday through Friday. There are opportunities for EXPONENTIAL GROWTH, LEADERSHIP, and PROMOTION available to the hardest working and most highly motivated employees. COMPREHENSIVE TRAINING IS PROVIDED! The primary responsibilities for this position are:

• Sort and prepare outgoing mail, including printing and packaging documents.
• Receive, sort, and distribute incoming mail and faxed documents.
• Open and scan mail, processing and updating information accordingly.
• Maintain accurate records of updates and status changes in the CRM system.
• Verify clients’ debts and other financial data to match company guidelines.
• Monitor and replenish mail room supplies, such as envelopes, shipping materials, and postage.
• Collaborate with managers and departments to ensure smooth workflows and provide support with special projects as needed.
• Maintain the cleanliness and organization of the mail room.
• Undertake other tasks as assigned to meet daily goals and objectives.

Our ideal candidate pays close attention to detail. They are punctual, reliable, trustworthy, and HARD WORKING! These seemingly simple traits tend to lead to advancement within our organization. Additionally, we are looking for candidates that:

• Pay close attention to detail
• Have a commitment to excellent attendance and reliability.
• Are dependable team players who are able to maintain professionalism when communicating with attorneys

You will absolutely LOVE working at Encore! Our CULTURE provides a workplace where EVERYONE is made to feel at home. We will provide the tools and support you need to build and grow your career with us. We offer the following:

• Competitive pay
• Paid time off
• Health, dental, and vision benefits.
• A fast paced, fun, and exciting work environment.
• Great hours Monday - Friday
• Excellent opportunities for advancement - we ONLY promote from within.

We are an Equal Opportunity Employer and are in compliance with Title VII of the Civil Rights Act of 1964 as amended, Age Discrimination in Employment Act of 1967, and the Rehabilitation Act of 1973, and employs without regard to sex, race, color, national origin, religion, age, handicap or status as a disabled or Vietnam era veteran. It is further our policy to encourage vendors, contractors, affiliating institutions and others doing business with us to observe the principles of Equal Employment Opportunity. Additionally, it is our policy to maintain a work environment free from discrimination based on race, color, religious creed, national origin, gender, sexual orientation, age, disability, genetic information, veteran/military status, marital status or other status protected by federal or state law, with regard to any term or condition of employment. Applicants will be asked to undergo a criminal background check.

***Bilingual in English and Spanish preferred***

Job Type: Full-time

Pay: $19.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Language:

• Spanish (Preferred)

Ability to Commute:

• Irvine, CA 92614 (Required)

Work Location: Hybrid remote in Irvine, CA 92614