You haven't searched anything yet.
IT SUPPORT TECHNICIAN
Encompass Community Supports, formerly known as Rappahannock Rapidan Community Services (RRCS) is hiring an IT Support Technician to work in our Culpeper office. Encompass Community Supports is a Virginia State community services organization that improves the quality of life in Culpeper, Fauquier, Madison, Orange, and Rappahannock Counties by providing comprehensive mental health, substance use, developmental disability, housing, children’s and aging services. As an organization of almost 400 employees and more than 80 programs, we lead with integrity and excellence and embrace diversity, collaboration, accountability, and innovation to respond to the ever-changing needs of our community.
Our benefits are highly competitive and include:
Our full-time employees work 37.5 hours weekly.
GENERAL DEFINITION OF WORK: FLSA Status: Non-Exempt
Installs, troubleshoots, and repairs computer hardware, software, and peripherals. Provide customer support and respond to Help Desk tickets. Completes large fleet or user projects. Work is performed under regular supervision.
ESSENTIAL FUNCTIONS:
KNOWLEDGE, SKILLS AND ABILITIES:
General knowledge of personal computer and peripherals; working knowledge of MS Office (Word, Excel, PowerPoint, Access and Visio); skill in the use of MS Operating Systems; skill in basic hardware installation and maintenance of related equipment; good troubleshooting and problem solving skills; ability to understand and follow written or oral procedures and instructions; ability to train users in the use of various agency hardware and applications; ability to establish and maintain effective working relationships with associates.
EDUCATION AND EXPERIENCE
High School diploma or equivalent, and at least one year of experience in computer hardware and software support.
PHYSICAL REQUIREMENTS:
SPECIAL REQUIREMENTS:
Valid Virginia driver's license; attends training and maintains certifications as required by the Agency and regulatory guidelines.
Employment with Encompass Community Supports is contingent upon the successful completion of our background check process.
Encompass Community Supports is an Equal Opportunity Employer
Job Type: Full-time
Pay: From $17.80 per hour
Expected hours: 37.5 per week
Benefits:
Experience level:
Schedule:
Work Location: In person
Full Time
$52k-64k (estimate)
04/25/2024
08/21/2024
The job skills required for IT Support Technician include Help Desk, IT Support, Problem Solving, Customer Support, Computer Hardware, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
01/16/2022: Beaumont, TX
Computer support specialists maintain computer networks and provide technical help to computer users.
02/10/2022: Corpus Christi, TX
Provided complete technical support and guidance to users for all software and hardware.
01/29/2022: Greensboro, NC
Provided computer help desk support via telephone communications with end-users.
12/23/2021: Boulder, CO
Technical support technicians often work for companies to maintain network systems.
01/04/2022: Bradenton, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
03/12/2022: Idaho Falls, ID
Must have own vehicle for local travel to provide onsite support when required.
02/17/2022: Tacoma, WA
Earn an associate or bachelor's degree.
02/09/2022: Portsmouth, NH
Earn tech-related certifications.
01/21/2022: Atlantic City, NJ
Practice to fix common computer problems.
01/09/2022: Santa Rosa, CA
Step 3: View the best colleges and universities for IT Support Technician.