Encantado Technical Solutions is seeking a System Administrator III to support a major national laboratory.

This position is 100% onsite due to the nature of the work.

This positions duties will include installing new infrastructure, assisting customers with their file system needs (creating folder structure, backing up data, etc.), working on switches, troubleshooting performance issues, examining logs, and making hardware recommendations. Candidate will primarily work with servers, but desktop support for the customer will also be part of your daily duties. Customer works primarily with unclassified and classified data, networking, and software diagnostics. Work will be in the Emergency Operations Center and will require the ability to work on call.

• BS/BA in related field and two 2 years of applicable experience.
• In lieu of degree, an additional 6 years of relevant experience, totaling 8 years experience is acceptable.
• U.S. Citizenship is required to obtain and maintain a U.S. Department of Energy Q security clearance.
• Windows Desktop and Server System Administration:
  • End-User Application Support
  • System Setup
  • Active Directory Support
  • Account Management
  • File services
  • Network Configuration
  • Application Hosting
  • Computer and Networking Troubleshooting

• Previous experience in the service or installation of audio, video, and/or audiovisual, presentation systems
• Familiarity with Firewall technology & management of private LANs/networks
• Familiarity with network protocols and network management technologies
• Skill utilizing software diagnostic tools and the ability to conduct appropriate troubleshooting processes and conduct appropriate upgrades
• Ability to work independently, be self-directed and make sound decisions based on customer satisfaction
• Strong communication and customer service skills
• Onsite
• Ability to be on-call

Desired:

• InfoComm CTS certification preferred but not required with the right experience. Any other industry related certifications or training is a plus. Examples: Crestron, BIAMP, Extron, QSC, Microsoft TEAMs, Shure, etc.

About Us:

Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above.

It has been and continues to be the policy of Encantado Technical Solutions to provide equalemployment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.