Dental Treatment Coordinator Position

Enamel Dentistry in the heart of Austin, TX is seeking a vibrant and enthusiastic Dental Treatment Coordinator to join our team! Are you a customer service pro, a communication expert, and deeply dedicated to providing top-notch dental care? If so, we invite you to be a part of our team! Starting at $22 per hour, we value your skills and dedication. If you possess at least one year of experience in dental front office roles, we are excited to hear from you. Submit your application today and let's work together to bring smiles to our patients' faces!

$22 hourly DOE

• Greet incoming patients in a friendly and welcoming manner
• Facilitate office tours and explain amenities to new patients
• Prepare the office lobby for patient success when opening the office
• Power on requisite equipment, such as TVs, iPads, and computers and set up lobby music
• Provide the patient with treatment plan details and financial estimates for all prescribed treatments
• Plan and book patient appointments; reschedule missed appointments and contact patients who have not completed treatments
• Coordinate Doctor and hygiene schedules to optimize usage of appointment times
• Collaborate with the clinical team to ensure effective management of daily patient flow and convey important information to the proper individuals
• Assist patients with payment arrangements and complete pre-authorization
• Handle all required documents, including consent and policy forms and exit paperwork
• Maintain good communication and relations with the Doctor and encourage team spirit via professional behavior
• Process check-out procedure for patients
• Receive and return incoming calls from/to patients
• Abide by confidentiality policy, and state, federal, or HIPAA laws in regard to patient records
• Adhere to Enamel Dentistry Group policies and obey instructions from Office Manager

• At least one year of experience as a Dental financial coordinator
• Outstanding communication capabilities
• Superior problem-solving and critical-thinking abilities
• A professional and upbeat attitude
• At least one year of experience with dental insurance
• The capacity to effectively deal with customer complaints
• Familiarity with Open Dental, Slack, Blue Note, and Google Suite is a benefit
• Familiarity with 3rd party financing is advantageous
• Bilingual abilities are a plus

Why Choose Us?

At Enamel Dentistry, we embrace a fun, hip, and inclusive culture that takes the fear and anxiety out of visiting the dentist. We’re serious about what we do, but we also believe in making office visits as enjoyable as possible for our patients. If this sounds like the place for you, we’d love to hear from you! Our team is always growing, and we’re looking for experienced, like-minded people to partner with. Come change the face of dentistry with us!