The Sales Representative is responsible for generating revenue by promoting sales, and developing relationships with potential customers or leads to cultivate new business. Duties include answering inbound calls for parts, processing return orders, and managing sales reports. This career requires prior sales experience with knowledge of auto parts, and the ability to provide a high level of customer service in a fast paced environment. Essential Duties & ResponsibilitiesGenerate revenue by promoting sales of new and existing auto partsImitate sales calls to existing customersAnswer inbound calls for partsProspect and develop relationships with potential customers or leads to cultivate and provide ongoing customer/technical service on accountsFollow company guidelines for warranty claimsUse software tools and designated operations point of contact to follow up on orders if delayed and inform customersProcess return orders according to company guidelines and using appropriate softwareRun and manage daily and monthly auto parts sales reportsMaintain customer information for billing purposesFollow up on web inquiriesPotential to deal with larger export accountsOther job duties as assigned Required Skills / AbilitiesExcellent verbal and written communication skillsCreative problem solving skills, and the ability to resolve issues and provide solutionsProven customer service skillsAbility to work independently as well as in a team environment Education & ExperienceHigh School diploma or GED equivalentKnowledge of auto parts and salvage yard preferred2-3 year of sales experience preferredExperience using an inventory management system preferredCustomer service experience #Li-Onsite