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THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS AUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
Under the general direction of the Field Operations Division Chief and/or CSC & PFL Field Operations Division Chief, the Employment Development Administrator (EDA) serves as the Customer Service Administrator/Area Administrator of multiple field office sites composed of either Claims Management Offices (CMOs) and/or Customer Service Centers (CSCs). In this capacity, the EDA provides leadership to subordinate staff by modeling the mission, vision, and values of the Department and the Branch in every day interactions with staff, as well as with internal and external customers. The EDA demonstrates a commitment to the office effort and is responsible for working with managers and staff to plan the effective and efficient delivery of assigned program components consistent with recognized quality goals.
The EDA works with the Field Operations Division Chief, CSC & PFL Field Operations Division Chief, Central Office Division Chief, and the other EDAs, which are members of Disability Insurance (DI) Branch Senior Leadership team, to plan, organize, direct, and evaluate the CMOs and CSCs.
The position exists in Sacramento.
You will find additional information about the job in the Duty Statement.
Working Conditions
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
Parking on site.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
Department Website: http://www.edd.ca.gov
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/13/2024Who May Apply
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Benefits
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.edd.ca.gov
Hiring Unit Contact:
Zahida Mehirdel
(916) 653-1687
Zahida.Mehirdel@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.
Only the most qualified candidates will be considered for an interview. A Statement of Qualifications (SOQ) is required.
Please address the following statements in your SOQ and include specific examples of relevant background, experience, education, and/or training in these areas. The SOQ should be typed, not more than two pages in length, 12 size font, and responses should be numbered in the same order as the desired qualifications.
Experience in:
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION:
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey
Merit System Principles
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Full Time
IT Outsourcing & Consulting
$75k-95k (estimate)
05/06/2024
05/27/2024
edd.fr
Sacramento, NM
200 - 500
IT Outsourcing & Consulting