Empath Life/PACE, is currently seeking a Professional Relations Liaison to join our team.

The Professional Relations Liaison:

Under the direction of the Marketing and Enrollment Supervisor, the Professional Relations Liaison is responsible for the development of relationships with potential referral sources within the Empath Life PACE service area. This position serves as the liaison between the community and PACE to generate referrals of appropriate potential enrollees into the program. The Professional Relations Liaison is responsible for educating the public, community partners in care, and referral sources about the PACE program, organizing community outreach and promotional activities, and guiding interested elders into the intake process. As part of the team the Professional Relations Liaison identifies and cultivates new relationship opportunities that will support the organization’s goals for enrollment growth and evaluates results. The Professional Relations Liaison serves as the primary sales representative to individuals and organizations who serve the frail elderly. This position also supports and educates community partners and referral sources on other Empath Health lines of business.

Position Requirements:

• Bachelor’s degree in Marketing, Business or Health Care related field or related experience in place of degree.
• Minimum of three (3) years of experience in marketing, community outreach in a health care delivery setting, preferably in a managed care environment.
• Minimum of one (1) year of documented experience working with a frail or elderly population.
• Evidence of achieving sales goals within the market and/or demonstrated track record of consistently exceeding corporate goals. Knowledge of healthcare, support services, physician, hospital, skilled nursing facility, case management and discharge planning service needs.
• Knowledgeable as an advocate for risk-based long-term care programs, specifically the PACE model.
• Exceptional public speaking, communication, and customer service skills
• Basic familiarity with CRM software
• Ability to work effectively and harmoniously with staff, elderly, public and private agencies, governmental officials, providers of services, and peers.
• Energetic, well organized, dependable, flexible, and resourceful.
• Effective oral and written communication skills.
• Working knowledge of desktop application software (Microsoft Office).
• Valid FL driver’s license

Suncoast Hospice, Empath Home Health, and Empath Health Pharmacy are proud to be accredited by the Joint Commission showing our commitment to quality.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!