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Support specialist
Emonics Cincinnati, OH
$59k-74k (estimate)
Full Time 1 Week Ago
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Emonics is Hiring a Support specialist Near Cincinnati, OH

Job Title : Alogent Support Specialist

Job Type : Contract

Contract Duration -12 month

Location : Cincinnati, OH Onsite

Client Name : Fifth Third Bank / Tavant

Skills : Alogent, MSSQL

Job Description

Having 5 years of implementation / development / support experience on alogent Products like

Alogent interactive capture(AIC) , Alogent Payment Gateway(APG), Alogent Warehouse (AWARE)

  • Microsoft SQL Server databases.
  • working knowledge of scanners and interaction of alogent Products
  • Supporting integrations with SOAP and RESTful web services
  • Document Recognition software Orograph Preferred.
  • Experience installing, configuring, and troubleshooting Windows-based financial software and CI / CD Pipeline.
  • Windows operating systems in a network environment
  • Windows Active Directory permissions
  • Internet Information Services (IIS)
  • Microsoft SQL Server databases
  • General communication knowledge such as HTTP, TCP, SMTP, POP
  • Familiarity with MSSQL database schemas
  • Confidence in ability to interpret logs and determine root cause issues
  • Familiarity with API integration support / test tools Familiarity with security concepts, authentication / authorization methods
  • Familiarity with business rules engine configuration, certificate renewal ,patching
  • Specific experience implementing or maintaining Branch banking ,Teller Transaction and item / check processing solutions
  • Excellent analytical skills with the ability to resolve complex client problems and / or situations.
  • Self-starter with the proven ability to identify what needs to be accomplished as well as prioritize and deliver multiple tasks concurrently.
  • Ability to communicate with others of varying technical ability in a clear and professional manner.
  • A team player with strong relationship building skills.
  • Superior oral and written communication skills with the proven full software development life-cycle experience in agile.
  • Last updated : 2024-05-18

Job Summary

JOB TYPE

Full Time

SALARY

$59k-74k (estimate)

POST DATE

05/20/2024

EXPIRATION DATE

05/24/2024

WEBSITE

emonics.com

HEADQUARTERS

Jersey City, NJ

SIZE

25 - 50

Show more

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The job skills required for Support specialist include Troubleshooting, Active Directory, Operating System, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Specialist job description and responsibilities

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/23/2022: Greensboro, NC

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

01/23/2022: Florence, SC

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/03/2022: Hopkinsville, KY

The specialists work along with the staff members to supervise the assigned projects by an organization.

03/01/2022: Sarasota, FL

The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.

01/23/2022: Pueblo, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

04/04/2022: Philadelphia, PA

Proven work experience as a Sales support specialist or Sales support associate.

04/18/2022: Galveston, TX

Tech support specialists need good communications skills.

01/23/2022: Milwaukee, WI

Gain experience with operating systems.

02/19/2022: Grand Rapids, MI

Learn Relevant Tech Skills and Gain Experience.

03/04/2022: Petersburg, VA

Step 3: View the best colleges and universities for Support Specialist.

Butler University
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