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Operations Manager

Leawood, TX | Full Time
8 Days Ago

Job Description

Are you a talented leader with a caring heart? If you have managerial experience, love kids and like the water, join Emler's management team at our award-winning swim schools in your community. We are seeking a leader who will enjoy full and active days, spent working both in and out of the pool, constantly interacting with children, families, and coworkers. Aquatic experience isn't necessary since we provide training. This is an opportunity to love your job where you will be creating exceptional experiences for customers and employees.

Emler is an industry leader, and our employees are supported with great benefits. Our employer awards include Top 100 Places to Work, and Best Places to Work (year after year)!

Is this you?

  • You'd thrive in an active role, spending each day both in and out of the pool, fully engaged with customers and coworkers.
  • You have a passion for inspiring and developing strong teams, including those with new, entry-level employees.
  • You'd enjoy fast-track industry training to hone your skills for executing and managing school activities and responsibilities.
  • You're a creative team player who likes to work hard and have fun.
  • You love kids!

Responsibilities Include:

  • Driving exceptional customer experiences and satisfaction by calmly, positively and proactively responding to challenges
  • Assessing student progress using Emler's teaching curriculum and customer service processes through front-line work 
  • Creating a caring, fun, friendly and effective work environment
  • Creating and managing class and employee schedules
  • Leading regular team meetings and managing employee engagement
  • Developing entry-level team members  (passion for inspiring, leading and growing a young workforce)
  • Providing safe and effective swim instruction, including leading by example, upholding Emler Core Values, and managing related pool and front desk operations and staff

Requirements:

  • Undergraduate College degree preferred (3 years of relevant work experience may be considered)
  • 1-2 years of management experience
  • Excellent performance record reporting to a General Manager or Supervisor while leading, motivating, and empowering a skilled and productive team 
  • A genuine love for teaching children
  • Ability to recognize problems and resolve on the spot
  • Excellent customer service skills - it must be natural for you to want to say "yes!"
  • Ability to set goals, create plans and convert plans into action

Benefits of this full-time, salaried position include:

  • Employer paid premiums for health dental insurance
  • Vision insurance and discounts for gym memberships
  • 401k with employer matching
  • Paid Time Off (Vacation/Personal Leave, Winter Break, Holidays)
  • Employee Referral bonuses
  • Discounted Rates on Pet Insurance (Nationwide)
  • Swim Lesson and Swim Party employee discounts
  • Development, training and company-sponsored events

We teach over 50,000 students a year the life-saving skills they need to stay safe in the water, using a time-tested curriculum that helps every swimmer gain confidence and achieve their goals. Embrace our core values, benefit from opportunities for growth and development, feel the reward of saving lives, and know Emler is committed to creating a work environment to love!

Company Overview

  • Website emlerswimschool.com
  • Headquarters SCHERTZ, TX
  • Size 200 - 500
  • Founded 1975
  • Type
  • CEO MARY REILLY MAGEE
  • Revenue <$5M
  • Industry Hospitality & Leisure
  • About emler swim school
  • We are people who love kids and teaching kids to love swimming! At Emler Swim School, our students' safety is our highest priority. It's why we invest in the best people and high-end UV water purification systems to keep every one of our pools safe and pristine. And it's why every one of our swim instructors undergoes one of the most rigorous training programs in the nation, including a minimum of 56 hours of classroom and in-water training, a stringent exam, and continuing education throughout each year. Our award-winning, semester-based, Swim Script curriculum offers 20 levels of effective, ... goal-oriented swim education for all ages and skills. Emler starts with our free Bathtime Babies course for newborns with their parents, and our Waterbabies program that offers classes where parents can participate in the water, or not. All three-year-olds attend our Aquatots program, and typically the four-, five-, and six-year-olds attend our Beginners swimming lessons. Once a child is ready to learn the four competitive swim strokes, they attend the Swimmers classes. For swimmers who can benefit from working on endurance and love to be a part of a team, our Recreational Swim Team offers ongoing learning and competitive fun. We are still growing, with 29 locations serving communities in the Dallas/Fort Worth, Austin, Houston, San Antonio, Kansas City area, and soon, Oregon. We're thankful to our great teams for leading to our being recognized in employer awards ever year, including the Business Journals' BEST PLACES TO WORK awards (since 2016) in our communities. More

Skills for Operations Manager

The job skills required for Operations Manager include Customer Service, Team Management etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Operations Manager

The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.