About Us

As one of Oregon's leading specialty practices, this multi-location healthcare network continues to lead the path forward with their state-of-the-art clinical care. Mainly supporting patients who've been referred, this team of experts treats a wide variety of conditions in men, women and children surrounding urological, oncology and sexual medicine - this caring team assist patients across all ages.

• Provides formal supervision to Front Desk Receptionists and others as assigned including training, coaching, and feedback to the Billing/Front Office Manager regarding performance evaluation.
• Greets patients and visitors in person or on the telephone, answer or refers to questions to the appropriate recipient.
• Schedules patient appointments and procedures according to established protocol
• Registers all new patients into the system.
• Obtains all appropriate forms as required, verifies and updates demographic and insurance information.
• Scans and updates a copy of patient's insurance cards and current driver's license. A photo will need to be taken and attached if patient photo is missing.
• Notifies clinical of patient arrival.
• Prepares patient charts prior to appointment. Examines patient's electronic medical record and demographics for required information for the next day appointments. Collects the necessary information when patient arrives.
• Collects co-pays, deductible and other out of pocket amounts at time of visit; issues receipts if necessary.
• Other projects and responsibilities as designated.

• 5 years of recent medical front office experience
• 3 years of medical reception with supervisor training experience
• Proficient with EMR software patient charts
• HIPAA trained
• Current BLS certification
• Current on any required vaccines/immunizations
• Ability to travel to other clinic sites (reliable vehicle insurable)
• Ability to work longer or irregular hours when needed
• Ability to lift 50lbs
• Ability to sit, stand, walk 4-6 hours out of the day
• High School Diploma or equivalent