Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Embassy Suites by Hilton Knoxville Downtown is Hiring an Experienced Banquet Near Knoxville, TN
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.
Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities
Serve tables as determined by management by retrieving and delivering food and beverages in a timely manner
Complete knowledge of hotel’s food and beverage preparation, menu, and pricing
Able to use a computer to input orders and generate check
Able to interact with guests in a friendly/fast manner
Process various types of payment and familiar with cash and credit card handling procedures
Maintain specific side-work and ensure the total cleanliness in the restaurant and kitchen
Clear, clean, and prepare tables
Check identification of guests to ensure they are of legal age to consume alcoholic beverages; Refuse to serve beverages in a polite manner to guests who are not of legal age
When serving alcoholic beverages, observe guest’s behavior, count number of drinks served, and follow proper procedure if guest is impaired to drive by suggesting transportation by taxi service
Escalate guest service issues to management if you are unable to resolve
Ensure guests are satisfied during their meal service
Report to work in a neat and clean uniform; Well-groomed hair and personal hygiene are essential
Other duties as assigned
Education/Experience
High school diploma or GED preferred
Minimum of 6 months server experience
Experience in hospitality preferred
Possess basic math skills and cash-handling
Licenses, certifications - applicable health and/or alcohol compliance card
Ability and flexibility to work various shifts including nights, weekends, and holidays
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.