Job Summary:
The Cashier/Runner at Brickstones is responsible for providing excellent customer service to guests and ensuring their dining experience is efficient and enjoyable. This is a full-time, entry-level position in the hospitality/restaurant industry, located at the Embassy Suites by Hilton Knoxville Downtown in Knoxville, Tennessee. As an individual contributor, the Cashier/Runner will work closely with the front-of-house and kitchen staff to maintain high-quality service and uphold the standards of Brickstones.
Compensation & Benefits:
This position offers an hourly rate of $13 per hour, paid on a biweekly basis. The successful candidate will also have access to the benefits package offered by Embassy Suites by Hilton Knoxville Downtown.
Responsibilities:
- Greet guests in a friendly and professional manner, communicating any specials or promotions as needed
- Accurately and efficiently process guest dining orders using a POS system
- Handle cash and credit card transactions, ensuring proper change and accurate payment processing
- Maintain the cleanliness and organization of the cashier station, including cash drawers and merchandise displays
- Prepare and serve food and beverages as necessary, including making specialty coffee drinks and scooping ice cream
- Assist in bussing tables and resetting for incoming guests
- Communicate effectively with front-of-house and kitchen staff to ensure timely and accurate service
- Adhere to all health and safety regulations and guidelines
- Attend all required training sessions and staff meetings
- Perform other duties as assigned by management
Requirements:
- High school diploma or equivalent
- Previous experience in cash handling and customer service preferred
- Familiarity with POS systems and basic math skills for cash handling
- Ability to multitask and work in a fast-paced environment
- Strong communication and interpersonal skills
- Availability to work evenings, weekends, and holidays as needed
- Must be able to stand, walk, and lift up to 30lbs for extended periods of time
EEOC Statement:
Embassy Suites by Hilton Knoxville Downtown is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.