Our Community Manager position is responsible for the overall operation and profitability of a lease up in the Chattanooga area. Primary duties include managing the day-to-day operations, setting the individual property performance goals, oversight of property compliance, budgeting, marketing, and managing the on-site team. Responsible for improving community performance, understanding keys for success and ensuring onsite staff collaborates to maximize the value of our great property!

Position Description:

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to employees.
• Oversee operations, including revenue, expense management, profit and other financial goals while consistently providing residents, vendors, and employees with the highest quality of service and support.
• Manage rent collections, late notices, posting rents, serving eviction notices when needed, along with managing delinquencies.
• Conduct weekly inspection of property and prepare summary report of property activity, conditions observed and traffic.
• Creates annual performance plans for the onsite staff and evaluates performance throughout the year.
• Treats all residents with the highest level of concern and care, and trains team members to do the same.
• Addresses and resolves any emergencies that may arise.
• Maintains oversight of all main property staff..
• Monitors the operations, maintenance and record keeping of assigned properties to ensure compliance with Federal/State/Local lender/investor, and related requirements.
• Sets budget/performance targets for property.
• Develops management plans, monitors monthly financial performance, and assists in creating capital improvement budgets for property, along with all needed financial reports.
• Creates and maintains positive relationships with all external partners, government officials and professional organizations as needed.
• Participates in special projects and performs other duties as required.

Position Requirements:

• Bachelor’s in business or related field or the equivalent combination of education/experience required.
• Minimum of 3 years of experience in multi-family property management required. Experience with new properties a plus!

Knowledge, Skills, and Abilities:

• Knowledge of applicable regulations and standards affecting real estate development and multifamily.
• Ability to consistently manage numerous high priority projects at the same time.
• Ability to present a professional image to management, staff, clients, and other outside contacts.
• Exceptional internal and external customer service and interpersonal skills.
• Ability to work independently and collaboratively as a team member.
• Fully competent in MS Word, Excel, PowerPoint. Able to learn new technology systems quickly.
• Proficiency in RealPage, Yardi, and other industry related software.

Job Type: Full-time

Pay: From $63,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Industry Software: 3 years (Required)
• Property Management: 3 years (Required)

Ability to Relocate:

• Chattanooga, TN: Relocate before starting work (Required)

Work Location: In person