You haven't searched anything yet.
ELLIOTT PHYSICAL THERAPY
JOB DESCRIPTION
JOB TITLE: Patient Care Coordinator/Front desk
EMPLOYER: Elliott Physical Therapy
DEPARTMENT: Administration
REPORTS TO: Office Manager
EFFECTIVE DATE:
SUMMARY: Works within an administrative team and alongside a clinical team to produce an outstanding patient experience and a productive clinic at Elliott Physical Therapy.
DUTIES AND RESPONSIBILITIES:
● Greets all coming through the door and creates a warm, welcoming environment. ● Responsible for directing incoming calls in a courteous manner. ● Checks in patients and collects copayments, coinsurance and deductible payments.
● Reconciles daily balances and deposits. Updates clinic deposit log daily. ● Schedules daily appointments, moving, cancelling or deleting appointments as appropriate.
● Obtains new patient information necessary to create patient charts and schedule initial evaluations.
● Maintains patient charts.
● Follows HIPAA guidelines to respect patients’ privacy and confidentiality of patients’ medical records.
● Prepares reports and correspondence as needed.
● Keeps track of office supplies and inventory.
● Performs general clerical/administrative duties as needed including, but notlimited to, scanning, faxing, copying, and mailing.
● Works with the Authorization & Verification Coordinator to ensure all patients are authorized and verified for visits.
● Works with Clinical Manager and Physical Therapists to maintain patients’ scheduling according to their Plans of Care.
● Works with Office Manager and Clinical Manager to reach clinic goals and expectations.
● Attends monthly clinic meetings.
● Represents Elliott Physical Therapy within our community and understands the importance of community involvement.
● Shares clinic cleanliness duties with PTs, CM, and OM.
● Performs other related duties as assigned by management.
QUALIFICATIONS:
● Commitment to excellence and high standards.
● Proven customer service skills.
● Excellent written and oral communication skills.
● Ability to deal effectively with diverse individuals at all organizational levels. ● Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
● Proficient in Google Suite.
● Proven ability to handle multiple projects and meet deadlines. ● Good judgment with the ability to make timely and sound decisions.
COMPETENCIES:
● Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
● Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
● Written Communication -Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
● Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
● Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
● Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
● Occasionally required to stand
● Occasionally required to walk
● Occasionally required to sit
● Frequently required to utilize hand and finger dexterity
● Continually required to talk or hear
Full Time
Ancillary Healthcare
$30k-40k (estimate)
05/03/2023
05/08/2024
elliottphysicaltherapy.com
EAST MILTON, MA
25 - 50
2014
<$5M
Ancillary Healthcare
The job skills required for Front Desk Coordinator include Customer Service, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Coordinator positions, which can be used as a reference in future career path planning. As a Front Desk Coordinator, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Coordinator. You can explore the career advancement for a Front Desk Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Coordinator job description and responsibilities
Avoid relying on external validation.
01/10/2022: Boulder, CO
A front office coordinator manages the front desk at an office.
01/27/2022: San Bernardino, CA
They also greet the visitors when they coming and leaving
01/10/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Coordinator jobs
Maintain a 90% response rate or higher.
02/14/2022: Terre Haute, IN
Create a positive author mindset.
12/19/2021: Fort Collins, CO
Be transparent about all processes and know when to let go.
03/05/2022: Asheville, NC
Step 3: View the best colleges and universities for Front Desk Coordinator.